3rd Line Support Engineer – 12-Month Contract – Fareham
My longstanding customer is seeking an experienced 3rd Line Support Engineer to join an established IT team, providing BAU support across a secure and highly available infrastructure environment.
The role is heavily focused on 3rd line troubleshooting, infrastructure administration and operational support, covering Windows Server, VMware, networking and hybrid infrastructure.
Essential Technical Experience from the 3 Line Support Engineer:
- Strong Windows Server experience.
- Active Directory, Group Policy, DNS and DHCP.
- VMware vSphere, ESXi and vCenter.
- Networking knowledge – TCP/IP, VLANs, routing, switching, VPNs and firewalls.
- Experience supporting on-premises and virtualised infrastructure.
- Infrastructure monitoring, backup and disaster recovery.
- Strong 3rd line troubleshooting and root cause analysis.
- PowerShell or scripting/automation experience.
- Azure or AWS experience desirable, not essential.
Key Responsibilities of the 3 Line Support Engineer:
- Provide 3rd line BAU support and resolve complex infrastructure incidents.
- Administer and maintain Windows Server, Active Directory and VMware environments.
- Troubleshoot server, virtualisation and network issues.
- Support LAN/WAN, VLANs, routing, switching, VPNs and firewalls.
- Monitor infrastructure and support backup, patching and disaster recovery.
- Perform root cause analysis and implement technical fixes.
- Maintain infrastructure documentation and support continual service improvement.
The 3rd Line Support Engineer is required to be onsite 5 days a week in Fareham.
Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.
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3rd Line Support Engineer in Fareham employer: VIQU IT Recruitment Careers
As an Azure Platform Engineer with us, you'll join a forward-thinking team that values innovation and collaboration in a fully remote environment. We offer competitive compensation, flexible working hours, and opportunities for professional development, ensuring you can grow your skills while contributing to exciting projects in cloud technology. Our inclusive work culture fosters creativity and encourages employees to take ownership of their work, making it a truly rewarding place to advance your career.
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