Desktop Support Engineer – Stevenage VIQU have been approached by a customer who are seeking a Desktop Support Engineer to provide additional BAU support to their onsite IT team. The successful Desktop Support Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service across both face-to-face and remote interactions. The role: This role will involve providing hands-on Desktop Support to end users, including handling incoming support calls, assisting users via walk-up support and managing tickets through the internal ticketing system. The successful candidate will be responsible for troubleshooting and resolving a range of hardware, software and access issues, whilst escalating more complex incidents where required. Key skills responsibilities for the Desktop Support Engineer: Desktop / 1st Line / Service Desk Support – in a Windows / Microsoft environment Handling incoming IT support calls and resolving user issues Providing face-to-face walk-up IT support Managing, triaging and updating support tickets SharePoint Windows 10 Office 365 / Microsoft 365 Active Directory Azure Supporting AV – meeting room set-ups and technical issues Troubleshooting hardware and software break/fix issues E...
Desktop Support Engineer employer: VIQU IT Recruitment Careers
As an Azure Platform Engineer with us, you'll join a forward-thinking team that values innovation and collaboration in a fully remote environment. We offer competitive compensation, flexible working hours, and opportunities for professional development, ensuring you can grow your skills while contributing to exciting projects in cloud technology. Our inclusive work culture fosters creativity and encourages employees to take ownership of their work, making it a truly rewarding place to advance your career.
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VIQU IT Recruitment Careers Recruitment Team
