Operations Manager

Operations Manager

Cambridge Full-Time 34000 - 51000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and inspire teams to deliver top-notch customer service and streamline operations.
  • Company: Join a leading international player in the energy sector, driving change and innovation.
  • Benefits: Enjoy a hybrid work model, competitive salary, and a culture that prioritises growth.
  • Why this job: Be part of a dynamic team making a real impact in the energy industry.
  • Qualifications: Experience in team management and strong communication skills are essential.
  • Other info: Utilities experience is a plus, but passion and motivation are key!

The predicted salary is between 34000 - 51000 £ per year.

Location: Hybrid (Cambridgeshire - 3 days per week)

Are you an Operations Manager interested in working for a well-established international player in the energy industry? We’re looking for a motivated professional to join our client as an Operations Manager, with responsibility for a number of front and back office areas. This is a fantastic opportunity to join at the forefront of change within the energy sector and your work will be instrumental in supporting the business’s ambitions.

What you’ll be doing:

  • Motivate and manage various operations teams and ensure effective customer support
  • Oversee relevant reporting and compliance
  • Line management
  • Continuous improvement of processes

What we’re looking for:

  • Operational team management experience
  • Utilities experience would be highly advantageous
  • Strong communication skills
  • Ability to manage and motivate

What you’ll gain:

  • Experience working for an established international company
  • Supportive team culture focused on growth and development
  • Competitive starting salary £40,000 - £45,000 (depending on experience)
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Contact Detail:

VIQU Energy Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarise yourself with the energy sector, especially in customer service and billing. Understanding current trends and challenges in the industry will help you speak confidently about how you can contribute to the company's goals.

✨Tip Number 2

Network with professionals in the energy industry, particularly those in operations management. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities.

✨Tip Number 3

Prepare to discuss your experience in managing teams and improving processes. Be ready with specific examples that demonstrate your ability to motivate staff and enhance operational efficiency.

✨Tip Number 4

Research the company’s values and culture. Tailor your approach to align with their mission and demonstrate how your personal values resonate with theirs during any discussions or interviews.

We think you need these skills to ace Operations Manager

Operational Team Management
Customer Service Excellence
Process Improvement
Compliance Oversight
Strong Communication Skills
Motivational Leadership
Reporting and Analytics
Utilities Industry Knowledge
Problem-Solving Skills
Adaptability to Change
Conflict Resolution
Strategic Planning
Time Management
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your operational team management experience and any relevant utilities experience. Use specific examples to demonstrate your skills in motivating teams and improving processes.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the energy sector. Mention how your background aligns with the responsibilities of the Operations Manager position, particularly in customer service and compliance.

Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that showcase your ability to manage and motivate teams effectively. This could include specific situations where you successfully led a team or improved customer support.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an Operations Manager.

How to prepare for a job interview at VIQU Energy Limited

✨Showcase Your Leadership Skills

As an Operations Manager, you'll need to demonstrate your ability to motivate and manage teams. Prepare examples from your past experiences where you successfully led a team or improved team performance.

✨Understand the Energy Sector

Familiarise yourself with current trends and challenges in the energy industry. Being knowledgeable about the sector will show your genuine interest and help you stand out as a candidate.

✨Prepare for Compliance Questions

Since the role involves overseeing reporting and compliance, be ready to discuss your experience with regulatory requirements and how you've ensured compliance in previous roles.

✨Demonstrate Continuous Improvement Mindset

Think of specific instances where you've implemented process improvements. Be prepared to discuss how these changes positively impacted operations and customer satisfaction.

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