Customer Service Administrator

Delivery Administrator – Customer Experience Team Location: Bury, Manchester Salary: £24,000 – £25,000 plus bonus & benefits We’re looking for a Delivery Administrator to join a growing Customer Experience team in a fast-paced, customer-centric energy supplier. You’ll play a key role supporting Service Delivery Coordinators with day-to-day admin tasks, helping to ensure smooth operations and excellent client service. Key Responsibilities: * Provide admin support to Service Delivery Coordinators * Handle Change of Tenancies (COTs) within SLAs * Assist in resolving billing issues and managing agent queries * Maintain accurate system data and support reporting * Contribute to aftersales support and internal coordination What We’re Looking For: * Highly organised and detail-oriented * Strong communication and Excel/Outlook skills * Self-motivated with a collaborative attitude * Industry or account management experience (a bonus) Perks & Benefits: * 25 days holiday + annual bonus * Flexible working hours and free parking * Onsite gym and wellbeing support * Regular social and team-building events If you\’re looking to join a welcoming, supportive workplace where your contributions matter, this is a great opportunity to grow and thrive