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- Tasks: Join our front of house team and create memorable dining experiences for guests.
- Company: Hot Rock, a fun and caring restaurant focused on exceptional guest experiences.
- Benefits: Ongoing contract with flexible shifts and a supportive team environment.
- Why this job: Be part of a passionate team that values hospitality and teamwork.
- Qualifications: A positive attitude and willingness to learn; previous experience is a plus.
- Other info: Great opportunity for personal growth in a vibrant restaurant setting.
We are looking for Host/Hostesses to join our front of house team at a new restaurant in Portsmouth. The role will be starting on the 29th of January and will be an ongoing contract with 16 hour minimum contracts per week. Shift times vary.
Must-Have Qualities:
- A genuine hospitality mindset — you enjoy making people feel welcome and taken care of.
- Strong sense of ownership — you take responsibility for the complete guest experience.
- Ability to communicate confidently and clearly with guests, teammates and management.
- Ability to follow simple systems and execute them consistently.
- Positive, guest first attitude during both calm and busy services.
- Reliability — show up on time, prepared, and ready to contribute, good history of workplace attendance.
Skills & Experience:
- Previous FOH or customer-facing experience preferably in a restaurant, but not essential.
- Comfortable standing for long periods and working in a fast-paced environment.
- Ability to multitask while staying calm, professional, productive and friendly.
- Willingness to learn, accept feedback, and improve.
- Basic maths and cash/POS handling skills (training provided).
What Success Looks Like in This Role:
- Guests feel welcomed, informed, and cared for.
- Service cycles and standards are followed consistently — not just during quiet periods.
- Problems are addressed proactively, never ignored.
- Teammates feel supported and communicated with.
- You take pride in doing really well, and thrive on receiving 5* reviews.
Here at Hot Rock the guest experience is of the utmost importance, our teams exude hospitality, every single guest that chooses us for their dining experience is made to feel welcome and special. If guests are not leaving us happy and ready to spread the word of their dining experience to friends and family, we aren’t doing our jobs correctly.
Our team members feel the passion of the management from the first time meeting them, Hot Rock is a genuinely fun and caring place to work! This role is best suited for people who value teamwork, accountability, and pride in their work. If you’re looking for “just a shift,” this may not be the right fit — but if you want to be part of a strong service culture, we’d love to meet you.
If interested, please contact us for more information.
Waitress/Waiter - FOH Staff in Southsea employer: Viper
Contact Detail:
Viper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waitress/Waiter - FOH Staff in Southsea
✨Tip Number 1
Get to know the restaurant vibe before you apply! Visit the place, chat with the staff, and soak in the atmosphere. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get an interview, be ready to showcase your hospitality mindset. Share stories about how you've made guests feel special in past roles. Remember, they want to see that you can bring a positive attitude to their front of house!
✨Tip Number 3
Practice your communication skills! Role-play with a friend or family member to get comfortable talking about your experiences and how you handle busy situations. Clear communication is key in a fast-paced environment like a restaurant.
✨Tip Number 4
Don't forget to apply through our website! It shows you're serious about joining the team at Hot Rock. Plus, it gives us a chance to see your application in the best light possible. Let's make this happen together!
We think you need these skills to ace Waitress/Waiter - FOH Staff in Southsea
Some tips for your application 🫡
Show Your Hospitality Mindset: When writing your application, let us see your genuine passion for hospitality. Share experiences where you made guests feel welcome and valued, as this is key to our team culture.
Be Clear and Confident: Make sure your application is easy to read and understand. Use clear language to communicate your skills and experiences, especially those that relate to customer service and teamwork.
Highlight Your Reliability: We love team members who show up on time and are ready to contribute. Mention any past roles where your reliability made a difference, as it shows you take ownership of your responsibilities.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect with you and get the ball rolling on your journey with Hot Rock!
How to prepare for a job interview at Viper
✨Show Your Hospitality Mindset
Make sure to express your genuine passion for hospitality during the interview. Share specific examples of how you've made guests feel welcome in previous roles or even in everyday situations. This will demonstrate that you truly understand the importance of creating a positive guest experience.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. You might want to role-play common scenarios with a friend, focusing on how to convey information clearly and confidently. Remember, the ability to communicate effectively with both guests and teammates is crucial in this role.
✨Demonstrate Reliability and Ownership
Be prepared to discuss your work ethic and reliability. Share instances where you've taken ownership of a situation, whether it was resolving a guest's issue or ensuring a smooth service. Highlighting your commitment to showing up on time and being ready to contribute will resonate well with the interviewers.
✨Embrace Feedback and Continuous Learning
Show that you're open to learning and improving by discussing how you've accepted feedback in the past. Mention any experiences where you've adapted your approach based on constructive criticism. This attitude aligns perfectly with the company's values and will set you apart as a candidate who thrives in a team-oriented environment.
