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- Tasks: Lead a busy steakhouse, ensuring smooth operations and exceptional guest experiences.
- Company: Dynamic steakhouse in Portsmouth with a focus on quality and customer satisfaction.
- Benefits: Competitive salary, full-time role, and the chance to shape restaurant operations.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry.
- Qualifications: Experience as a Restaurant Manager or strong Assistant Manager ready to step up.
- Other info: Flexible hours and opportunities for professional growth in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced, hands-on Restaurant Manager to take full responsibility for the day-to-day running of a busy, high-quality steakhouse. This is a full-time role suited to someone who thrives in a fast-paced environment, leads from the front, and can manage all aspects of the restaurant efficiently and professionally.
The role requires a strong focus on operational excellence, guest experience, staff leadership, and commercial performance, ensuring the restaurant runs smoothly and profitably at all times.
Key Responsibilities- Overall Management
- Take full ownership of the day-to-day operations of the restaurant
- Ensure the restaurant is run efficiently, safely, and to a consistently high standard
- Act as the main point of contact for staff, suppliers, and senior stakeholders
- Maintain a visible presence on the floor during service
- Customer Experience
- Deliver exceptional guest service and ensure every customer has a memorable dining experience
- Handle customer feedback and complaints professionally and effectively
- Uphold the restaurant’s brand standards, atmosphere, and presentation at all times
- Ensure correct explanation and presentation of the hot stone dining experience to guests
- Team Leadership & Staffing
- Recruit, train, schedule, and manage front-of-house and back-of-house staff
- Lead, motivate, and develop the team to perform at their best
- Set clear expectations, manage performance, and deal with disciplinary matters when required
- Ensure staff are trained on menu knowledge, food safety, and service standards
- Financial & Commercial Control
- Manage labour costs, rotas, and staffing levels effectively
- Control stock levels, ordering, deliveries, and wastage
- Drive revenue through upselling, promotions, and service quality
- Cash handling, end-of-day reporting, and basic financial accountability
- Health, Safety & Compliance
- Ensure compliance with all UK health & safety regulations
- Maintain food safety standards (HACCP) and cleanliness throughout the restaurant
- Ensure correct use, safety, and maintenance of hot stones and kitchen equipment
- Oversee opening and closing procedures and security
- Proven experience as a Restaurant Manager or strong Assistant Manager ready to step up
- Experience working in a steakhouse or quality casual dining environment preferred
- Strong leadership and people management skills
- Confident managing busy services and high customer volumes
- Good understanding of stock control, labour management, and cost control
- Passion for hospitality, food, and customer service
- Flexible to work evenings, weekends, and holidays as required
- Hands-on, proactive management style
- Strong attention to detail
- Calm under pressure
- Commercial mindset with a focus on efficiency and profitability
- Ability to train staff on interactive dining concepts
- Full-time, permanent position
- Competitive salary (dependent on experience)
- Opportunity to manage and shape the entire operation
Restaurant Manager in Portsmouth employer: Viper
Contact Detail:
Viper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Portsmouth
✨Tip Number 1
Get to know the restaurant scene in Portsmouth! Visit local eateries, chat with managers, and understand what makes them tick. This will not only give you insights but also help you network with potential employers.
✨Tip Number 2
When you apply, make sure to highlight your hands-on experience. Share specific examples of how you've led teams or improved guest experiences in previous roles. We want to see that you can thrive in a busy environment!
✨Tip Number 3
Don’t just send your CV and wait! Follow up with a friendly email or call to express your enthusiasm for the role. It shows initiative and keeps you on their radar. Plus, we love seeing candidates who are proactive!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Restaurant Manager in Portsmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality and food shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable dining experiences for guests.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in restaurant management or similar roles. We’re looking for someone who can hit the ground running, so showcase your skills in leading teams and managing operations effectively.
Be Specific About Your Achievements: Don’t just list your responsibilities; tell us about your successes! Whether it’s improving customer satisfaction scores or increasing revenue, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Viper
✨Know Your Restaurant Inside Out
Before the interview, make sure you research the restaurant thoroughly. Understand its menu, dining concept, and customer reviews. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated staff or resolved conflicts. This is crucial as the role requires strong people management skills.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with managing costs, stock control, and driving revenue. Bring examples of how you've improved profitability in past positions, as this will resonate well with their focus on commercial performance.
✨Prepare for Scenario Questions
Expect questions about handling difficult customer situations or managing busy services. Think through your responses in advance, using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.