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- Tasks: Manage client accounts, drive growth, and build strong customer relationships.
- Company: Join a dynamic logistics company focused on business growth and customer satisfaction.
- Benefits: Enjoy hybrid working, a competitive salary, car allowance, and commission opportunities.
- Why this job: Be part of a collaborative culture that values proactive problem-solving and customer engagement.
- Qualifications: Experience in logistics, excellent negotiation skills, and a full clean driving licence required.
- Other info: Travel within the UK and abroad may be necessary.
The predicted salary is between 36000 - 54000 £ per year.
Location: Ravensbank Business Park (Hybrid working expected)
Hours: 40 hours per week (Monday – Friday, 08:30 – 17:30)
Salary: £45,000 plus up to £5k car allowance and commission
We are looking for an experienced Client Account Manager to join our Client. The ideal candidate will have a proven background in logistics and be capable of driving business growth through strong customer relationships and effective account management.
Key Responsibilities:
- Overachieve revenue and profit targets for existing accounts and win new business.
- Produce annual account plans and manage customer contracts/SLAs.
- Build and maintain strong relationships with customers.
- Communicate effectively to drive revenue, profit growth, and customer engagement.
- Collaborate with internal stakeholders for seamless service delivery.
Requirements:
- Proven experience in a similar role within the logistics market.
- Excellent negotiating skills and a proactive approach to customer needs.
- Strong understanding of B2B and ability to manage multiple commercial processes.
- Full clean driving license.
Additional Information:
May require travel within the UK and abroad.
Client Account Manager employer: Viper
Contact Detail:
Viper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Familiarise yourself with the logistics industry and current trends. Understanding the market dynamics will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the logistics sector. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare specific examples of how you've successfully managed client accounts in the past. Highlight your achievements in driving revenue and building relationships, as these are key aspects of the role.
✨Tip Number 4
Research StudySmarter's values and culture. Tailoring your approach to align with our mission can make a significant difference in how you present yourself during the interview process.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and account management. Use specific examples that demonstrate your ability to drive business growth and manage customer relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with their requirements, particularly your negotiating skills and proactive approach to customer needs.
Highlight Relevant Achievements: In your application, include quantifiable achievements from your previous roles, such as revenue targets you have exceeded or successful account management strategies you have implemented.
Prepare for Potential Questions: Think about how you would answer questions related to managing customer contracts, building relationships, and collaborating with internal stakeholders. Be ready to provide examples that illustrate your experience and success in these areas.
How to prepare for a job interview at Viper
✨Showcase Your Logistics Experience
Make sure to highlight your previous experience in the logistics sector. Be prepared to discuss specific examples of how you've successfully managed accounts and driven business growth in similar roles.
✨Demonstrate Relationship-Building Skills
Since building strong customer relationships is key, come ready with anecdotes that illustrate your ability to connect with clients. Discuss how you've maintained these relationships and the impact they've had on revenue.
✨Prepare for Negotiation Scenarios
Given the importance of negotiating skills, think of a few scenarios where you successfully negotiated terms or contracts. Be ready to explain your approach and the outcomes, showcasing your proactive attitude towards customer needs.
✨Understand the Company’s Goals
Research the company’s objectives and values before the interview. This will help you align your answers with their goals, especially regarding revenue growth and customer engagement strategies.
