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- Tasks: Join us as a Flat Rate Technician, diagnosing and repairing automotive systems daily.
- Company: VIP is dedicated to providing exceptional automotive service and earning lifelong customers.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive team environment.
- Why this job: Be part of a culture that values safety, teamwork, and customer satisfaction while developing your skills.
- Qualifications: One year of automotive experience or relevant education; ASE certification preferred.
- Other info: Work in a dynamic environment with opportunities for growth and learning.
The Flat Rate Technician (Tech) lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES:
- Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
- Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications:
- A2 – Automatic Transmission/Transaxle
- A3 – Manual Drive Train & Axles
- A5 – Brakes
- A6 – Electrical/Electronic Systems
- A7 – Heating & Air Conditioning
- A8 – Engine Performance
- Take and pass all required and assigned LMS training
- Complete all required safe equipment operation training
- Become a Licensed State Vehicle Inspector (state-specific requirement)
- Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
- Become ASE certified based on position:
- Technician: G1, A4 and A5
- ASE Technician: Four of the A-Series ASE certifications
- Master Technician: All eight A-Series A1 thru A8
REQUIRED QUALIFICATIONS:
- Knowledge, Skills, and Abilities:
- Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations.
- Effectively explain vehicle information to customers, present and respond to questions from coworkers.
- Diagnose and recommend solutions to basic automotive problems.
- Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form.
- Ability to successfully perform required types of automotive services listed above.
- One year of related experience in automotive service field.
- Completion of two-year college or technical school program recommended.
- Or an equivalent combination of education and experience.
- Current, valid driver's license issued in state of residence.
- ASE Certification G1 – Maintenance and light repair recommended.
- ASE Certification A4 – Suspension & Steering.
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to 2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands:
- The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Essential Physical Activity Requirements:
- Less than 1/3 of Time
- 1/3 to 2/3 of Time
- More than 2/3 of Time
- Less than 1/3 of Time
- 1/3 to 2/3 of Time
- More than 2/3 of Time
Flat Rate Technician - Topsham ME employer: VIP Tires & Service
Contact Detail:
VIP Tires & Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flat Rate Technician - Topsham ME
✨Tip Number 1
Familiarise yourself with the specific automotive systems mentioned in the job description, such as brakes and electrical systems. This knowledge will help you demonstrate your expertise during any interviews or discussions.
✨Tip Number 2
Showcase your commitment to safety by discussing any previous experiences where you prioritised workplace safety. This aligns perfectly with the company's emphasis on making safety a top priority.
✨Tip Number 3
Engage with current employees or join online forums related to VIP's culture and processes. Understanding their values and how they operate can give you an edge in interviews.
✨Tip Number 4
Prepare to discuss your experience with customer service, as the role requires effective communication with customers. Highlight any past roles where you enhanced customer satisfaction.
We think you need these skills to ace Flat Rate Technician - Topsham ME
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in automotive service. Emphasise any ASE certifications and specific skills related to the duties mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of VIP's mission and culture. Mention how your values align with their goal of providing a better customer experience and detail your commitment to safety and quality.
Highlight Relevant Experience: In your application, focus on your previous roles in automotive service. Include specific examples of how you diagnosed and repaired automotive systems, and any achievements that demonstrate your productivity and quality of work.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the automotive industry.
How to prepare for a job interview at VIP Tires & Service
✨Know Your Automotive Systems
Familiarise yourself with the various automotive systems mentioned in the job description, such as brakes, electrical systems, and engine performance. Be prepared to discuss your experience and knowledge in these areas during the interview.
✨Emphasise Safety Practices
Since safety is a top priority for the company, be ready to talk about your previous experiences with workplace safety. Highlight any safety training you've completed and how you ensure a safe working environment.
✨Demonstrate Teamwork Skills
The role requires effective communication and teamwork. Share examples of how you've successfully collaborated with colleagues in past positions, especially in high-pressure situations or when resolving customer issues.
✨Prepare for Technical Questions
Expect technical questions related to automotive diagnostics and repairs. Brush up on your problem-solving skills and be ready to explain how you would approach diagnosing and fixing common automotive issues.
