At a Glance
- Tasks: Own and improve our business systems and digital infrastructure for a growing manufacturing company.
- Company: Small, established manufacturing business with a collaborative culture.
- Benefits: Competitive salary, pension, festive leave, and long-term stability.
- Other info: Office-based role in Clydebank with strong work/life balance and visible input.
- Why this job: Shape the future of our systems and make a real impact on operations.
- Qualifications: Experience in IT systems, ERP, or business software support preferred.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an experienced technology professional to take ownership of our internal systems, software, and digital infrastructure. This is a long-term, core role within the business. You will be responsible not only for maintaining systems, but for continuously improving them to ensure they remain efficient, compliant, and aligned with the needs of a growing manufacturing business working closely with UK public sector clients.
About Us: We are a small established manufacturing business (under 15 people) with a close working relationship with UK public sector organisations. Our culture is informal and collaborative, we value practical problem-solving, clear communication, and trust. As the business grows, we are developing our systems and digital processes to improve our operational efficiency, consistency, compliance and structured working practices.
The Role: You will take ownership of the company’s business systems and digital environment, working across IT, software, and process improvement. This is a hands-on role combining technical delivery with direct engagement across the business. Key responsibilities include:
- Ownership and ongoing improvement of business systems and workflows
- Selection, implementation, and integration of software (ERP, CRM, finance, operations tools)
- Supporting and improving Microsoft 365 and collaboration tools (Teams, SharePoint, etc.)
- Identifying inefficiencies and delivering practical system improvements
- Supporting users across the business with day-to-day system needs
- Contributing to compliance-related processes and digital documentation
- Supporting website and digital tool development
- Working with management to shape future digital direction
- Training and supporting colleagues in effective system use
Technical Environment: Experience with the following would be beneficial:
- Microsoft 365 (Teams, SharePoint, OneDrive, Outlook)
- ERP, CRM, or business/Financial/Manufacturing/Stock management systems
- Workflow, data, or document management tools
- System integration, configuration, or automation
- Experience with scripting, coding, or databases (e.g. JavaScript, PHP/MySQL, APIs, or similar) would be advantageous, particularly for integration or automation work
About You: Capability and mindset are our focus. You may come from a background such as:
- IT systems or infrastructure support
- ERP or business software support/implementation
- Application support or technical consultancy
- A self-taught technical background with strong commercial experience
You will likely:
- Enjoy solving practical business problems
- Be comfortable working with non-technical colleagues
- Take ownership of outcomes and improvements
- Be confident working across multiple systems
- Prefer variety and responsibility over narrow technical work
- Be looking for a stable, long-term role
Skills Requirement: Demonstratable self-taught technical capability, accredited qualification or experience. Excellent interpersonal and team working skills to support and utilise other departments and management. Self-motivated to undertake both daily tasks as well as project management with minimal supervision ensuring you are productive.
Leadership & Development: This role offers the opportunity to develop broader responsibility over time. You will:
- Lead internal systems and improvement projects
- Work closely with management on operational and digital priorities
- Develop leadership capability through mentoring junior team members and apprentices
Working Environment: Office-based role in Clydebank (good transport links). On-site parking available. Stable working hours and strong work/life balance. No expectation of out-of-hours working or email monitoring. Direct access to decision-makers. Small, collaborative team where your input is visible and valued.
Location: Clydebank, Glasgow. This is a full-time, on-site role. As a manufacturing business, our day-to-day production can only happen on-site alongside our equipment and processes. We have deliberately chosen to build an exclusive on-site team. Therefore, this is an on-site role, suited to someone who enjoys collaborating directly with colleagues, supporting operational challenges, and being part of a close-knit team. In return, we offer stable hours, protected work/life balance, and no expectation of routine out-of-hours working.
Why This Role: This is a long-term opportunity to own and shape the systems that support a growing business. You will have autonomy, variety, and real influence over how the business operates, with the opportunity to grow your technical and leadership capability over time.
Package: Competitive salary depending on experience, Company pension gifted, Festive leave, with long-term stability and development opportunity.
Apply: If you are an experienced systems or technology professional, that wants variety, and to have long-term impact. Your keen to work as part of a team, can commit to a full-time on-site role, we would love to hear from you.
Business Systems & Technology Lead in Dumbarton employer: VIP System Limited
As a small, established manufacturing business in Clydebank, we pride ourselves on our informal and collaborative work culture that values practical problem-solving and clear communication. We offer a stable working environment with strong work/life balance, direct access to decision-makers, and opportunities for personal and professional growth, making us an excellent employer for those looking to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems & Technology Lead in Dumbarton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a new role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their systems and technology needs, and think about how your skills can help them improve. This will show you’re genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Business Systems & Technology Lead. Highlight your problem-solving skills and technical expertise, and don’t forget to mention your collaborative mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our growth.
We think you need these skills to ace Business Systems & Technology Lead in Dumbarton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with business systems and technology. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects or achievements!
Show Your Problem-Solving Skills:In your application, share examples of how you've tackled practical business problems in the past. We love a good story about overcoming challenges, especially if it involves improving systems or processes!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clear communication, so avoid jargon unless it's necessary. Make it easy for us to see why you’re the right fit for the role!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at VIP System Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, ERP, and CRM systems. Be ready to discuss how you've used these tools in past roles and how they can be improved for efficiency. This shows you're not just technically savvy but also understand their practical applications.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified inefficiencies in previous roles and the steps you took to resolve them. This aligns perfectly with the company's focus on practical problem-solving and will demonstrate your proactive mindset.
✨Engage with the Team Spirit
Since the company values collaboration, think about how you can contribute to a close-knit team environment. Be ready to share experiences where you've worked effectively with non-technical colleagues or led a project that required teamwork.
✨Be Ready to Discuss Future Improvements
The role involves shaping the future digital direction of the business. Come prepared with ideas on how you would approach system improvements and what innovations you could bring to the table. This shows you're forward-thinking and invested in the company's growth.
