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- Tasks: Lead and transform the post-sale customer journey for a seamless experience.
- Company: Dynamic company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Shape the future of our business and make a real impact on customer experiences.
- Qualifications: Strong leadership skills and experience in sales support or customer service.
- Other info: Join a vibrant team dedicated to excellence and growth.
This is a pivotal leadership role at the heart of our business. As Sales Support Manager, you will own and transform the post-sale customer journey from deal approval through to vehicle delivery and seamless handover into Aftersales. You won't just manage a team; you'll shape how the business operates once a deal is won. This role exists to bring clarity, structure, and leadership to a function that is critical.
Sales Support Manager employer: VIP Gateway
Contact Detail:
VIP Gateway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Manager
✨Tip Number 1
Before you even think about applying, make sure your LinkedIn profile is polished and reflects your experience. We want to see a clear picture of your skills and achievements that align with the Sales Support Manager role.
✨Tip Number 2
Networking is key! Reach out to current or former employees in similar roles. They can provide insights into the company culture and what it takes to succeed in this pivotal leadership position.
✨Tip Number 3
Prepare for the interview by understanding the post-sale customer journey inside out. We recommend mapping out how you would transform this process, as it shows initiative and a proactive mindset.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Support Manager
Some tips for your application 🫡
Keep It Relevant: Make sure your CV and cover letter highlight your experience in sales support and leadership. Tailor your application to show how you can transform the post-sale customer journey, just like we do at StudySmarter.
Show Your Impact: When detailing your previous roles, focus on the impact you've made. Use specific examples that demonstrate how you've brought clarity and structure to a team or process, which is key for the Sales Support Manager role.
Be Authentic: Let your personality shine through in your application. We value authenticity, so don’t be afraid to share your passion for customer journeys and how you envision shaping our business once a deal is won.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and allows you to showcase your interest in being part of the StudySmarter team right from the start!
How to prepare for a job interview at VIP Gateway
✨Know the Customer Journey
Familiarise yourself with the entire post-sale customer journey, from deal approval to vehicle delivery. Be ready to discuss how you would enhance this process and what strategies you would implement to ensure a seamless handover into Aftersales.
✨Showcase Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to bring clarity and structure to operations, as this role is pivotal in shaping business processes after a deal is won.
✨Understand the Business Impact
Research the company’s current sales support processes and think about how you can transform them. Be prepared to share your insights on how improving these processes can lead to better customer satisfaction and increased sales.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the business. Inquire about the challenges they face in the post-sale journey and how you can contribute to overcoming them.
