Virgin Atlantic Cabin Crew — London Heathrow

Ready to Take Off with Virgin Atlantic? We are hiring Cabin Crew at London Heathrow! We are looking for passionate, customer-focused individuals to join our exceptional Cabin Crew team at London Heathrow. If you are ready to embark on an adventure that will take you around the world while building a career with one of aviation's most beloved brands, this could be your moment.

In This Role, You’ll Be Responsible For:

• Delivering exceptional safety, security, and operational standards on every flight, ensuring our customers feel protected and cared for from takeoff to landing.
• Working alongside a close-knit, high-performing team where your personality and flair aren’t just welcomed—they’re celebrated.
• Creating unforgettable, feel-good moments that keep our customers coming back and set us apart from other airlines.
• Supporting customer wellbeing in all its forms, whether that’s reassuring a nervous flyer, assisting someone with accessibility needs, or responding calmly to a medical situation.
• Bringing fun, inclusivity, and that unmistakable Virgin Atlantic spirit to every journey.

Who We’re Looking For:

• The right to live and work in the UK (no skilled worker visa sponsorship for this role).
• A clean record with no live, unspent criminal convictions or pending cases.
• The ability to swim 25 metres unaided and board a raft from the water using a rope ladder without assistance.
• At least two years of experience in a customer-facing role at the time of application.
• A minimum of three GCSEs at grades A*-C or 9-4 (or academic equivalent).
• Fluency in written and spoken English.

Meeting Our Safety Critical Standards:

• Handle the physical demands of pushing, pulling, lifting, reaching, and manoeuvring equipment or people in both routine and emergency situations.
• Communicate clearly, hear accurately, and respond quickly in safety-critical moments—even in noisy environments or when wearing protective equipment.
• Read, interpret, and follow safety and medical information, including small text and digital displays, in low-light or emergency conditions.
• Stand and walk unaided for extended periods (minimum eight hours) while maintaining full safety awareness.
• Work safely in confined spaces, including serving hot items and manoeuvring through restricted areas of the aircraft.
• Respond immediately and effectively to medical and safety emergencies, including performing first aid, CPR, and evacuation procedures.
• Handle and serve our full diverse menu—including meat, fish, vegetarian, vegan, and all allergens—throughout the entire flight.
• Travel freely across our entire route network without restriction, meeting all visa, entry, and health requirements.

What We’ll Check at Assessment:

• Reach up to 210 cm without shoes (tiptoes allowed).
• Adopt the brace position in a 45 cm-high seat with feet flat on the floor and securely fasten your harness without using an extension seatbelt.

What’s in It for You?

• Salary: A basic salary starting at £22,447.32, plus average expected trip pay of around £5,000, other variable payments, and subsistence allowances based on 48 trips per year.
• Travel perks: Industry-leading staff travel for you and your loved ones, including up to seven free flights a year to any of our destinations (you just pay fees and taxes).
• Career development: Ongoing coaching and support from your dedicated crew performance manager throughout your career.
• Financial security: A generous contributory pension scheme and life assurance.
• Health and wellbeing: Company-funded private medical insurance, access to online digital GP Doctor@Hand, and a range of optional salary sacrifice benefits such as travel and dental insurance and gym memberships.
• Discounts and savings: Access to a variety of discounted products and services.
• Flexibility: Potential to transition to a part-time contract after two years of full-time employment.

Your Training Journey:

Our training programme is thorough, challenging, and incredibly rewarding—designed to give you the confidence and skills to thrive from day one. Your journey begins with our ‘First Dates’ initiation day at our vibrant head office. From there, you will complete five weeks of in-person training, split into three core areas: Safety and Security, Safety Equipment and Procedures, Aviation Medicine, and Service. Expect a mix of classroom learning, practical sessions (including swimming), daily tests, exams, and final assessments. Before practical training starts, you will complete seven online modules (about one hour each) to build a solid foundation. Then it’s full steam ahead. Graduating from the Wings ceremony, you will be ready to put all your hard work into practice and take off. Even our most experienced crew continue learning on the job.

Details:

• Company: Virgin Atlantic
• Employment Type: Full-time
• Location: London Heathrow, United Kingdom