At a Glance
- Tasks: Lead operations, optimise supply chain, and build processes for a growing vintage clothing retailer.
- Company: Vintage Threads, a mission-driven vintage clothing retailer transforming the preloved industry.
- Benefits: Real ownership, flexible hours, and the chance to shape a growing business.
- Other info: Dynamic environment with opportunities for hands-on involvement and travel.
- Why this job: Join us in revolutionising the preloved industry and make a real impact.
- Qualifications: Proven operations experience in scaling businesses and a passion for innovation.
The predicted salary is between 60750 - 74250 £ per year.
About Vintage Threads
Vintage Threads is a curated vintage clothing retailer on a mission to transform the preloved industry. We run stores in Soho, Covent Garden, Selfridges and Amsterdam, an online channel, and a rework studio in Islington where we give damaged vintage garments a second life through VT Rework.
We have grown from a founder led idea into a multi site business with a team that keeps expanding. We have run the business on instinct and personal involvement for years, and to reach the next stage we need to run it on systems. We are looking for someone who wants to build that layer with us, in an exciting scale up phase for the business.
The role
This is a role for someone who has scaled a business before and wants to do it again. You will own how the business actually runs day to day, from how product moves through the operation to how we measure what is working. You will not inherit a finished machine. You will help design it.
The honest truth is that too much still depends on the founders. Your job is to change that: to build the processes, reporting and structure that let the business grow without everything routing back through two people. We want someone ready to question how things are done rather than inherit it. We need to bring new technology processes into the business as we look to streamline everything we do.
What you will do
- Grow and manage our consignment offering. Take ownership of consignment within Vintage Threads, improve how it is managed, and grow it into a stronger part of the business.
- Optimise our supply chain and buying. Analyse how product flows into and through the business, find where it jams or duplicates effort, and improve our buying processes.
- Lead a full process review. Get close to everything happening across the business and be genuinely keen for change.
- Build our reporting. Develop the reporting side of the business so we can see clearly what is working.
- Reduce reliance on the founders. Build the processes, documentation and ownership that mean the business runs well when any one person steps back.
- Grow and streamline VT Rework custom orders. Help scale our custom rework offering and drive efficiency in how pieces are made.
- Support the retail teams. Work closely with our store teams so every location can operate smoothly.
What we are looking for
- Real operations experience in a business that has scaled, not just the title.
- Someone who instruments before they change. You want the data first, and if it does not exist you build it.
- A systems builder who documents, tools up, and defines clear ownership.
- Comfort with constraint. You prioritise ruthlessly and respect cash.
- A genuine appetite to challenge convention. You see technology as a lever.
- Someone happy in a hands on, fast moving environment who can also build the structure a larger business will need.
Why join us
You will be given real ownership of how a growing, ambitious business runs, working closely with the founders to help drive forward the pre-loved industry.
The details
Location: London based, with travel across our sites including Amsterdam.
Hours: Full time or part time. We are open to the right person on either basis.
Operations Manager employer: Vintage Threads
Vintage Threads is an exceptional employer for those looking to make a meaningful impact in the pre-loved clothing industry. With a dynamic work culture that encourages innovation and hands-on involvement, employees have the opportunity to shape processes and drive growth in a rapidly scaling business. Located in vibrant London, with the added excitement of travel to Amsterdam, team members benefit from a collaborative environment that values personal input and offers significant opportunities for professional development.
