At a Glance
- Tasks: Lead a vibrant team, enhance customer experiences, and organise exciting in-store events.
- Company: Vintage Threads, the UK's top pre-loved premium retailer with a focus on community and culture.
- Benefits: Competitive pay, growth opportunities, and a chance to shape our Soho store's identity.
- Other info: Be part of an expanding brand with exciting career prospects across the UK and Europe.
- Why this job: Join a fast-moving brand and make a real impact in the vintage fashion community.
- Qualifications: Experience in premium retail or strong customer service background.
The predicted salary is between 25000 - 30000 € per year.
Vintage Threads is the UK’s leading pre-loved premium retailer with two stores in London and a concession in Selfridges. We celebrate style, community and the culture around vintage fashion. Our Soho store is at the heart of that energy and we are looking for an Assistant Manager who can help us grow our community and deliver an unforgettable in-store experience.
We are looking for an Assistant Manager who lives and breathes people. Someone who enjoys building relationships, remembers names and stories, and makes regulars feel like part of the family. This role is all about clientelling, community building and helping our Soho store reach its full potential.
You will work closely with the Store Manager and the Head Office team to deliver strong daily performance and create a space that feels warm, inclusive and full of culture. You will also support with in-store events, styling moments and exciting community initiatives.
- Clientelling and Community
- Create personalised outreach plans for top clients and high potential customers
- Support the development of our Soho community with consistent presence on the shop floor
- Store Performance
- Support the Store Manager with driving daily and weekly sales targets
- Lead the team in delivering exceptional customer experience
- Track store performance with a focus on conversion, average transaction and key product categories
- Support with staff training and coaching sessions
- Maintain store standards to the highest level
- Assist with planning and hosting in-store events, workshops and community moments
- Partner with the VT Rework studio when needed for custom or creative activations
- Work with the social and marketing teams around event content
- Help coordinate guest lists, invitations and follow up messages
- Support with opening and closing the store
- Assist with stock management, replenishment and product placement
- Support the Store Manager with creating weekly rotas and floor plans
You have experience in premium retail or a strong background in customer experience. You care about community and want to help shape the identity of our Soho store. Be part of an exciting and fast-moving brand. Help define the next chapter of our Soho community. Growth opportunities as we expand in the UK and Europe.
Assistant Store Managers required in London employer: Vintage Threads
Vintage Threads is an exceptional employer that thrives on fostering a vibrant community and delivering an unforgettable in-store experience. With a focus on personal relationships and clientelling, employees are encouraged to grow both personally and professionally within a warm, inclusive culture. Located in the energetic Soho district, team members benefit from unique opportunities to engage with the local community through events and initiatives, all while being part of a fast-moving brand poised for expansion across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Managers required in London
✨Tip Number 1
Get to know the team and the store vibe before your interview. Pop into Vintage Threads, chat with staff, and soak up the atmosphere. This will help you connect with the community and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Prepare some personal stories that highlight your experience in customer service and community building. Think about times you've gone above and beyond for customers or how you've fostered relationships in previous roles. We love hearing about real-life examples!
✨Tip Number 3
Show your passion for vintage fashion! Bring along some ideas for in-store events or community initiatives that could resonate with our Soho crowd. This will demonstrate your commitment to enhancing the store experience and engaging with our customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace our brand's digital side as we grow in the UK and Europe.
We think you need these skills to ace Assistant Store Managers required in London
Some tips for your application 🫡
Show Your Passion for Vintage Fashion:When writing your application, let your love for vintage fashion shine through! Share personal stories or experiences that highlight your connection to the community and how you can contribute to our Soho store's vibrant culture.
Highlight Your People Skills:We’re looking for someone who lives and breathes people, so make sure to emphasise your relationship-building skills. Talk about how you've created memorable experiences for customers in the past and how you plan to do the same at Vintage Threads.
Be Specific About Your Experience:Don’t just list your previous roles; dive into specific achievements that demonstrate your ability to drive sales and enhance customer experience. Use numbers and examples to show how you’ve made a difference in your previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vintage Threads
✨Know Your Vintage Fashion
Brush up on your knowledge of vintage fashion trends and the brands that Vintage Threads carries. Being able to discuss specific pieces or styles during the interview will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've built relationships with customers in previous roles. Highlight your ability to remember names and stories, as this aligns perfectly with the community-focused approach of the store. Be ready to share how you’ve made regulars feel valued.
✨Demonstrate Your Sales Acumen
Familiarise yourself with key performance metrics in retail, such as conversion rates and average transaction values. Be prepared to discuss how you’ve contributed to sales targets in past positions and how you plan to drive performance at Vintage Threads.
✨Get Creative with Community Engagement
Think of innovative ideas for in-store events or community initiatives that could enhance the customer experience. Share these ideas during your interview to demonstrate your enthusiasm for building a vibrant community around the Soho store.
