At a Glance
- Tasks: Lead a vibrant team, enhance customer experiences, and organise exciting in-store events.
- Company: Join Vintage Threads, the UK's top pre-loved premium retailer with a passion for vintage fashion.
- Benefits: Be part of a dynamic brand with growth opportunities across the UK and Europe.
- Other info: Exciting role in a fast-paced environment with a focus on culture and community.
- Why this job: Shape the identity of our Soho store and build lasting community connections.
- Qualifications: Experience in premium retail or strong customer service background is essential.
The predicted salary is between 25000 - 30000 € per year.
Vintage Threads is the UK’s leading pre-loved premium retailer with two stores in London and a concession in Selfridges. We celebrate style, community and the culture around vintage fashion. Our Soho store is at the heart of that energy and we are looking for an Assistant Manager who can help us grow our community and deliver an unforgettable in-store experience.
We are looking for an Assistant Manager who lives and breathes people. Someone who enjoys building relationships, remembers names and stories, and makes regulars feel like part of the family. This role is all about clientelling, community building and helping our Soho store reach its full potential.
You will work closely with the Store Manager and the Head Office team to deliver strong daily performance and create a space that feels warm, inclusive and full of culture. You will also support with in-store events, styling moments and exciting community initiatives.
- Clientelling and Community
- Create personalised outreach plans for top clients and high potential customers
- Support the development of our Soho community with consistent presence on the shop floor
- Store Performance
- Support the Store Manager with driving daily and weekly sales targets
- Lead the team in delivering exceptional customer experience
- Track store performance with a focus on conversion, average transaction and key product categories
- Support with staff training and coaching sessions
- Maintain store standards to the highest level
- Assist with planning and hosting in-store events, workshops and community moments
- Partner with the VT Rework studio when needed for custom or creative activations
- Work with the social and marketing teams around event content
- Help coordinate guest lists, invitations and follow up messages
- Support with opening and closing the store
- Assist with stock management, replenishment and product placement
- Support the Store Manager with creating weekly rotas and floor plans
You have experience in premium retail or a strong background in customer experience. You care about community and want to help shape the identity of our Soho store. Be part of an exciting and fast-moving brand. Help define the next chapter of our Soho community. Growth opportunities as we expand in the UK and Europe.
Assistant Store Manager (m/w/d) in London employer: Vintage Threads
Vintage Threads is an exceptional employer that thrives on fostering a vibrant community and delivering an unforgettable in-store experience. With a focus on personal relationships and clientelling, employees are encouraged to grow both personally and professionally within a warm and inclusive culture. Located in the energetic Soho district, team members benefit from unique opportunities to engage with the local community and participate in exciting events, all while being part of a fast-moving brand that values creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (m/w/d) in London
✨Tip Number 1
Get to know the team and the store vibe before your interview. Pop into Vintage Threads, chat with staff, and soak up the atmosphere. This will help you understand the community spirit they cherish and show that you're genuinely interested.
✨Tip Number 2
Prepare some personal stories that highlight your experience in clientelling and community building. Think about times you've made customers feel special or how you've contributed to a positive store environment. We love hearing about real-life examples!
✨Tip Number 3
Show your passion for vintage fashion! Bring along some ideas for in-store events or community initiatives that could resonate with the Soho crowd. This will demonstrate your commitment to growing the community and enhancing the customer experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you message can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Assistant Store Manager (m/w/d) in London
Some tips for your application 🫡
Show Your Passion for Vintage Fashion:When writing your application, let your love for vintage fashion shine through! Share personal stories or experiences that connect you to the culture and community around it. We want to see how you can bring that passion to our Soho store.
Highlight Your People Skills:Since this role is all about clientelling and building relationships, make sure to emphasise your experience in connecting with customers. Use examples that showcase how you've made regulars feel like part of the family in previous roles.
Be Specific About Your Achievements:Don’t just list your responsibilities; talk about what you’ve achieved in your past roles. Whether it’s hitting sales targets or leading a successful event, we want to know how you’ve contributed to store performance and community building.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vintage Threads
✨Know Your Vintage Fashion
Brush up on your knowledge of vintage fashion trends and the culture surrounding it. Being able to discuss your favourite pieces or styles will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've built relationships with customers in previous roles. Vintage Threads values community, so share stories that highlight your ability to remember names and create memorable experiences for clients.
✨Demonstrate Your Sales Savvy
Be ready to discuss how you've driven sales in past positions. Think about specific strategies you've used to meet targets and how you can apply those to help the Soho store thrive.
✨Get Involved with Community Initiatives
Research any community events or initiatives that Vintage Threads has been involved in. Bring ideas to the table during your interview about how you could contribute to or enhance these efforts, showing your commitment to building a vibrant store culture.
