At a Glance
- Tasks: Lead a vibrant team to create unforgettable in-store experiences and build community connections.
- Company: Join Vintage Threads, the UK's top pre-loved premium retailer with a passion for vintage fashion.
- Benefits: Exciting growth opportunities, a dynamic work environment, and a chance to shape our Soho store's identity.
- Other info: Support in-store events and initiatives while enjoying a warm, inclusive culture.
- Why this job: Be part of a fast-moving brand that celebrates style and community while making a real impact.
- Qualifications: Experience in premium retail or strong customer service background; love for community building is essential.
The predicted salary is between 25000 - 30000 € per year.
Vintage Threads is the UK’s leading pre-loved premium retailer with two stores in London and a concession in Selfridges. We celebrate style, community and the culture around vintage fashion. Our Soho store is at the heart of that energy and we are looking for an Assistant Manager who can help us grow our community and deliver an unforgettable in-store experience.
We are looking for an Assistant Manager who lives and breathes people. Someone who enjoys building relationships, remembers names and stories, and makes regulars feel like part of the family. This role is all about clientelling, community building and helping our Soho store reach its full potential.
You will work closely with the Store Manager and the Head Office team to deliver strong daily performance and create a space that feels warm, inclusive and full of culture. You will also support with in-store events, styling moments and exciting community initiatives.
- Clientelling and Community
- Create personalised outreach plans for top clients and high potential customers
- Support the development of our Soho community with consistent presence on the shop floor
- Store Performance
- Support the Store Manager with driving daily and weekly sales targets
- Lead the team in delivering exceptional customer experience
- Track store performance with a focus on conversion, average transaction and key product categories
- Support with staff training and coaching sessions
- Maintain store standards to the highest level
- Assist with planning and hosting in-store events, workshops and community moments
- Partner with the VT Rework studio when needed for custom or creative activations
- Work with the social and marketing teams around event content
- Help coordinate guest lists, invitations and follow up messages
- Support with opening and closing the store
- Assist with stock management, replenishment and product placement
- Support the Store Manager with creating weekly rotas and floor plans
You have experience in premium retail or a strong background in customer experience. You care about community and want to help shape the identity of our Soho store. Be part of an exciting and fast-moving brand. Help define the next chapter of our Soho community. Growth opportunities as we expand in the UK and Europe.
Assistant Store Manager - Cosmetics in London employer: Vintage Threads
Vintage Threads is an exceptional employer that thrives on fostering a vibrant community and delivering unforgettable experiences in the heart of Soho. With a strong emphasis on personal relationships and clientelling, employees enjoy a warm and inclusive work culture that encourages creativity and collaboration. As part of a rapidly expanding brand, there are ample opportunities for growth and development, making it a rewarding place to build a career in premium retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Cosmetics in London
✨Tip Number 1
Get to know the team and the store vibe before your interview. Pop into Vintage Threads, chat with staff, and soak up the atmosphere. This will help you connect with the community spirit they value.
✨Tip Number 2
Show off your people skills! During interviews, share stories about how you've built relationships in previous roles. Remember, they want someone who can make customers feel like family.
✨Tip Number 3
Be ready to discuss your ideas for community events or styling moments. Vintage Threads is all about creativity, so bring your A-game and show how you can contribute to their vibrant culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Vintage Threads family.
We think you need these skills to ace Assistant Store Manager - Cosmetics in London
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us know how much you love building relationships and being part of a community. Share any experiences where you've made customers feel like family – we want to see that passion shine through!
Highlight Your Retail Experience:Make sure to mention any previous roles in premium retail or customer experience. We’re looking for someone who knows the ins and outs of delivering exceptional service, so don’t hold back on those relevant skills!
Be Creative with Your Application:Since we’re all about vintage fashion and culture, feel free to express your personality in your application. Whether it’s through your writing style or including a unique touch, we appreciate creativity and authenticity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Vintage Threads!
How to prepare for a job interview at Vintage Threads
✨Know Your Vintage Fashion
Brush up on your knowledge of vintage fashion trends and the unique offerings of Vintage Threads. Being able to discuss specific styles, brands, and the culture around vintage will show your passion and fit for the role.
✨Showcase Your People Skills
Prepare examples of how you've built relationships with customers in previous roles. Highlight your ability to remember names and stories, as this is crucial for clientelling and creating a welcoming atmosphere in the store.
✨Demonstrate Community Engagement
Think about ways you can contribute to the Soho community. Be ready to share ideas for events or initiatives that could enhance customer experience and foster a sense of belonging among shoppers.
✨Be Ready to Discuss Performance Metrics
Familiarise yourself with key retail performance metrics like conversion rates and average transaction values. Be prepared to discuss how you've contributed to these in past roles and how you plan to drive performance at Vintage Threads.
