At a Glance
- Tasks: Build relationships and create unforgettable experiences in our vibrant Soho store.
- Company: Join Vintage Threads, the UK's leading pre-loved premium retailer.
- Benefits: Exciting growth opportunities and a chance to shape our community.
- Other info: Help define the next chapter of our Soho community with creative events.
- Why this job: Be part of a fast-moving brand that celebrates vintage fashion and culture.
- Qualifications: Experience in premium retail or strong customer service background.
The predicted salary is between 25000 - 30000 € per year.
Vintage Threads is the UK’s leading pre-loved premium retailer with two stores in London and a concession in Selfridges. We celebrate style, community and the culture around vintage fashion. Our Soho store is at the heart of that energy and we are looking for an Assistant Manager who can help us grow our community and deliver an unforgettable in-store experience.
We are looking for an Assistant Manager who lives and breathes people. Someone who enjoys building relationships, remembers names and stories, and makes regulars feel like part of the family. This role is all about clientelling, community building and helping our Soho store reach its full potential.
You will work closely with the Store Manager and the Head Office team to deliver strong daily performance and create a space that feels warm, inclusive and full of culture. You will also support with in-store events, styling moments and exciting community initiatives.
- Clientelling and Community
- Create personalised outreach plans for top clients and high potential customers.
- Support the development of our Soho community with consistent presence on the shop floor.
- Store Performance
- Support the Store Manager with driving daily and weekly sales targets.
- Lead the team in delivering exceptional customer experience.
- Track store performance with a focus on conversion, average transaction and key product categories.
- Support with staff training and coaching sessions.
- Maintain store standards to the highest level.
- Assist with planning and hosting in-store events, workshops and community moments.
- Partner with the VT Rework studio when needed for custom or creative activations.
- Work with the social and marketing teams around event content.
- Help coordinate guest lists, invitations and follow up messages.
- Support with opening and closing the store.
- Assist with stock management, replenishment and product placement.
- Support the Store Manager with creating weekly rotas and floor plans.
You have experience in premium retail or a strong background in customer experience. You care about community and want to help shape the identity of our Soho store. Be part of an exciting and fast-moving brand. Help define the next chapter of our Soho community. Growth opportunities as we expand in the UK and Europe.
Assistant Store Leader- Retail in London employer: Vintage Threads
Vintage Threads is an exceptional employer that thrives on fostering a vibrant community and delivering a unique in-store experience. With a focus on personal relationships and clientelling, employees are encouraged to grow both personally and professionally within a supportive and inclusive culture. Located in the energetic Soho district, team members benefit from exciting opportunities to engage with customers, host events, and contribute to the brand's expansion across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Leader- Retail in London
✨Tip Number 1
Get to know the team and the store vibe before your interview. Pop into Vintage Threads, chat with the staff, and soak up the atmosphere. This will not only help you understand the community but also give you some great talking points during your interview.
✨Tip Number 2
Show off your people skills! Think of examples where you've built relationships or created memorable experiences for customers. Vintage Threads is all about community, so let them know how you can contribute to that family feel.
✨Tip Number 3
Be ready to discuss your ideas for in-store events or community initiatives. Vintage Threads loves creativity, so come prepared with a few suggestions that could enhance the customer experience and engage the local community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Vintage Threads family. We can't wait to see what you bring to the table!
We think you need these skills to ace Assistant Store Leader- Retail in London
Some tips for your application 🫡
Show Your Passion for Vintage Fashion:When writing your application, let your love for vintage fashion shine through! Share personal stories or experiences that connect you to the culture and community around it. We want to see how you can bring that passion to our Soho store.
Highlight Your People Skills:This role is all about building relationships, so make sure to emphasise your experience in clientelling and community engagement. Talk about how you've made customers feel special in the past, and how you plan to do the same at Vintage Threads.
Be Specific About Your Achievements:Don’t just list your previous roles; showcase your achievements! Use numbers and examples to illustrate how you’ve driven sales or improved customer experiences. We love seeing concrete evidence of your impact!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vintage Threads
✨Know Your Vintage Fashion
Brush up on your knowledge of vintage fashion trends and the culture surrounding it. Being able to discuss your favourite pieces or styles will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've built relationships with customers in previous roles. Highlight your ability to remember names and stories, as this is crucial for creating a welcoming atmosphere in the store.
✨Demonstrate Community Engagement
Think about ways you've contributed to community building in past jobs. Be ready to share ideas on how you can enhance the Soho store's community presence and create memorable in-store experiences.
✨Be Ready to Discuss Sales Strategies
Familiarise yourself with key performance indicators in retail, such as conversion rates and average transaction values. Prepare to discuss how you would support the Store Manager in achieving sales targets and maintaining high store standards.
