At a Glance
- Tasks: Support the Store Manager in driving sales and creating an unforgettable customer experience.
- Company: Join Vintage Threads, the UK's leading pre-loved premium retailer with a vibrant community.
- Benefits: Exciting growth opportunities and a chance to shape our Soho store's identity.
- Other info: Help plan events and initiatives that connect with our amazing community.
- Why this job: Be part of a fast-moving brand that celebrates vintage fashion and community.
- Qualifications: Experience in premium retail or strong customer service background required.
The predicted salary is between 25000 - 30000 € per year.
Vintage Threads is the UK’s leading pre-loved premium retailer with two stores in London and a concession in Selfridges. We celebrate style, community and the culture around vintage fashion. Our Soho store is at the heart of that energy and we are looking for an Assistant Manager who can help us grow our community and deliver an unforgettable in-store experience.
We are looking for an Assistant Manager who lives and breathes people. Someone who enjoys building relationships, remembers names and stories, and makes regulars feel like part of the family. This role is all about clientelling, community building and helping our Soho store reach its full potential.
You will work closely with the Store Manager and the Head Office team to deliver strong daily performance and create a space that feels warm, inclusive and full of culture. You will also support with in-store events, styling moments and exciting community initiatives.
- Clientelling and Community
- Create personalised outreach plans for top clients and high potential customers
- Support the development of our Soho community with consistent presence on the shop floor
- Store Performance
- Support the Store Manager with driving daily and weekly sales targets
- Lead the team in delivering exceptional customer experience
- Track store performance with a focus on conversion, average transaction and key product categories
- Support with staff training and coaching sessions
- Maintain store standards to the highest level
- Assist with planning and hosting in-store events, workshops and community moments
- Partner with the VT Rework studio when needed for custom or creative activations
- Work with the social and marketing teams around event content
- Help coordinate guest lists, invitations and follow up messages
- Support with opening and closing the store
- Assist with stock management, replenishment and product placement
- Support the Store Manager with creating weekly rotas and floor plans
You have experience in premium retail or a strong background in customer experience. You care about community and want to help shape the identity of our Soho store. Be part of an exciting and fast-moving brand. Help define the next chapter of our Soho community. Growth opportunities as we expand in the UK and Europe.
Assistant Shop Manager in London employer: Vintage Threads
Vintage Threads is an exceptional employer that thrives on fostering a vibrant community and delivering an unforgettable in-store experience. With a focus on personal relationships and clientelling, employees are encouraged to grow both personally and professionally within a warm and inclusive culture. Located in the energetic Soho district, team members benefit from unique opportunities to engage with the local community and participate in exciting events, all while being part of a fast-moving brand that is expanding across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in London
✨Tip Number 1
Get to know the brand inside out! Vintage Threads is all about community and culture, so dive into their story and values. When you walk in for that interview, show them you’re not just a fan of vintage fashion but that you genuinely understand what makes their Soho store special.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or attend events they host. Building relationships can give you insider info and make you stand out as someone who’s already invested in the community.
✨Tip Number 3
Show off your clientelling skills! Prepare examples of how you’ve built relationships with customers in the past. Vintage Threads wants someone who can create that family vibe, so share stories that highlight your ability to connect with people.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Vintage Threads family and contributing to the vibrant community at the Soho store.
We think you need these skills to ace Assistant Shop Manager in London
Some tips for your application 🫡
Show Your Passion for Vintage Fashion:When writing your application, let your love for vintage fashion shine through! Share personal stories or experiences that highlight your connection to the community and how you can contribute to our vibrant Soho store.
Highlight Your People Skills:We’re all about building relationships, so make sure to emphasise your experience in clientelling and community engagement. Talk about how you've made customers feel special and part of a family in your previous roles.
Be Specific About Your Achievements:Don’t just list your responsibilities; showcase your successes! Use numbers and examples to illustrate how you’ve driven sales or improved customer experiences in past positions. We love seeing tangible results!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It shows you’re serious about joining our team and helps us keep track of your submission. We can’t wait to hear from you!
How to prepare for a job interview at Vintage Threads
✨Know Your Vintage Fashion
Brush up on your knowledge of vintage fashion trends and the culture surrounding it. Being able to discuss your favourite styles or brands will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've built relationships with customers in previous roles. Highlighting your ability to remember names and stories will demonstrate that you truly care about creating a community atmosphere in the store.
✨Be Ready to Discuss Clientelling
Think about how you would create personalised outreach plans for top clients. Be prepared to share ideas on how to enhance customer experience and drive sales, as this role heavily focuses on clientelling and community building.
✨Engage with Store Performance Metrics
Familiarise yourself with key performance indicators like conversion rates and average transaction values. Showing that you understand these metrics and how they relate to store success will impress the interviewers and demonstrate your readiness for the role.
