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- Tasks: Lead a dynamic team, drive sales, and elevate customer experience in a premium retail environment.
- Company: Join Vintage Threads, the UK's top pre-loved fashion retailer with exciting European expansion plans.
- Benefits: Enjoy a monthly bonus, wellbeing allowance, clothing perks, and generous staff discounts.
- Why this job: Be a key player in a fast-growing brand that values sustainability and vintage fashion.
- Qualifications: Experience in retail management and a passion for fashion and customer service.
- Other info: Great opportunity for career growth as we expand across Europe.
The predicted salary is between 36000 - 60000 £ per year.
Vintage Threads is the UK’s leading pre-loved premium retailer, with flagship stores in London, a concession in Selfridges, and a newly opened store in Amsterdam. With further European expansion planned throughout the year, this is a key leadership role within the business. The Covent Garden store is our strongest retail location and plays a critical role in setting the standard for the wider estate.
The Store Manager will be responsible for leading a high performing team, driving conversion and elevating product presentation while delivering an exceptional customer experience. This role requires a hands-on leader who is commercially sharp, people focused, and deeply invested in improving store performance week on week.
Key Responsibilities- Commercial Performance
- Own and drive store performance with a strong focus on conversion, average transaction value, and sell through.
- Analyse weekly trade performance and take clear actions to improve results.
- Lead weekly Monday trade calls with prepared insights, challenges, and opportunities.
- Implement commercial initiatives agreed with the General Manager and wider leadership team.
- Ensure the store consistently delivers against sales targets and KPIs.
- Product and Visual Standards
- Own the product strategy at store level, ensuring stock is well balanced, relevant, and commercially strong.
- Elevate product presentation and merchandising to maximise conversion and customer engagement.
- Lead weekly Wednesday store walk-throughs, ensuring standards are met and opportunities are actioned.
- Work closely with buying and operations teams to feedback on product performance and customer demand.
- Team Leadership and Development
- Lead, motivate, and develop a team of 8-10 people.
- Create a positive, high performance store culture aligned with Vintage Threads values.
- Recruit, onboard, train, and retain top retail talent.
- Deliver regular feedback, coaching, and performance reviews.
- Build clear succession plans within the store team.
- Customer Experience
- Champion an authentic, welcoming, and knowledgeable customer experience.
- Ensure the team delivers expert product knowledge and styling advice.
- Handle escalated customer issues with confidence and professionalism.
- Build strong relationships with repeat customers and local community, utilising our CRM system.
- Store Operations and Management
- Oversee all day to day store operations.
- Manage rotas and labour efficiency.
- Ensure all health and safety, security, and compliance standards are met.
- Maintain stock accuracy through effective stock control and stocktakes.
- Ensure smooth delivery processes, replenishment, and back of house organisation.
- Act as the main point of contact for the store in the absence of the General Manager.
- Proven experience as a Store Manager or strong Assistant Manager in a high volume or premium retail environment.
- A strong commercial mindset with experience improving conversion and sales performance.
- Confident people leader with a track record of developing teams.
- Strong visual and product instinct with attention to detail.
- Organised, proactive, and calm under pressure.
- Passion for vintage, fashion, and sustainable retail.
- Comfortable operating in a fast growing, evolving business.
- Monthly performance based bonus.
- £70 wellbeing allowance per month.
- £150 clothing allowance and generous staff discount.
- Opportunity to grow with the business as we expand across Europe.
Employment type: Full-time
Job function: Sales and Business Development, Retail Apparel and Fashion.
Retail Store Manager in England employer: Vintage Threads
Contact Detail:
Vintage Threads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in England
✨Tip Number 1
Get to know the company inside out! Research Vintage Threads, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for vintage fashion and sustainable retail, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to team leadership and commercial performance. Think about your past experiences and how they align with the role. We want you to be ready to share specific examples of how you've driven sales or developed a high-performing team.
✨Tip Number 3
Show your personality! The Store Manager role is all about creating a positive store culture. Be yourself during the interview and let your passion for customer experience shine through. Remember, they’re looking for someone who can lead and inspire a team!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind. And hey, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace Retail Store Manager in England
Some tips for your application 🫡
Show Your Passion for Vintage: When writing your application, let your love for vintage fashion shine through! Share any personal experiences or stories that connect you to the brand and its values. We want to see that you're not just looking for a job, but that you're genuinely excited about what we do.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've motivated teams in the past, tackled challenges, and created a positive work culture. We’re all about high performance, so let us know how you’ve driven results!
Be Commercially Savvy: We’re looking for someone with a strong commercial mindset, so don’t shy away from discussing your achievements in improving sales performance. Include specific examples of how you've driven conversion rates or managed product strategies effectively. Numbers speak volumes!
Tailor Your Application: Make sure your application is tailored to the role at Vintage Threads. Use keywords from the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team. And remember, apply through our website for the best chance!
How to prepare for a job interview at Vintage Threads
✨Know Your Numbers
Before the interview, brush up on key retail metrics like conversion rates and average transaction values. Vintage Threads is all about driving performance, so being able to discuss how you've improved these figures in your previous roles will show you're commercially sharp.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in the past. Vintage Threads values a positive store culture, so be ready to share specific instances where you’ve successfully led a team, handled challenges, or created a high-performance environment.
✨Be Product Savvy
Familiarise yourself with Vintage Threads' product range and their approach to visual merchandising. Discussing how you’ve elevated product presentation in your previous roles will demonstrate your strong visual instinct and attention to detail, which are crucial for this position.
✨Customer Experience is Key
Think of examples where you've gone above and beyond to enhance customer experience. Vintage Threads is all about authentic and knowledgeable service, so be prepared to talk about how you've built relationships with customers and handled escalated issues professionally.
