About Vintage.com
At Vintage.com, we’re building the most trusted platform for pre-loved items. We help people give valuable things a new life, making the experience simple, transparent and rewarding.
We bring together specialist knowledge, thoughtful technology and genuine care for our customers. By helping more items stay in circulation, we create value for people and make a positive impact at the same time.
About the Team
Our logistics team is a dynamic group dedicated to ensuring the smooth and efficient stock flow throughout the company. Composed of individuals who thrive in fast-paced environments, we work collaboratively to support various departments and ultimately enhance the experience for our internal teams and valued customers. Our team plays a pivotal role in maintaining operational excellence and customer satisfaction.
Why This Role Matters
Why the role exists
Logistics Operatives are responsible for keeping stock moving seamlessly across the business—handling everything from initial intake and breakdown to managing returns and routing inventory to departments like Appraisals and Marketplace. As a Logistics Shift Lead, you will create the environment that enables the team to deliver those standards consistently.
Yo'll direct a team of Logistics Operatives across facility arrival, stock breakdown, and inter-departmental processing. This involves setting clear expectations, coaching performance, and using shift metrics to resolve workflow bottlenecks quickly on the floor.
As the key escalation point for complex stock issues, you'll collaborate with teams across Vintage.com to maintain inventory integrity while building your team's confidence to handle operational challenges independently over time.
Please note an additional shift allowance applies to this role to reflect late-shift hours.
What success looks like
- Zero operational delays in moving stock and returns to downstream departments.
- High shift output alongside top-tier inventory and sorting accuracy.
- A well-trained, highly engaged team that meets performance standards.
- Safe, compliant, and hazard-free floor operations during peak and non-peak periods.
What You’ll Do
Lead and develop your team
- Lead, supervise, and motivate the late-shift logistics team to achieve daily operational targets.
- Conduct regular 1-on-1 check-ins and performance discussions to support team development and growth.
- Brief the shift on daily targets, operational priorities, and safety callouts at the start of every shift.
- Manage shift attendance, cover, and real-time floor allocations to maintain full operational capacity.
- Coach team members on standard operating procedures, quality standards, and correct handling techniques.
- Foster a positive, collaborative team culture that drives accountability and strong work ethic on the floor.
Operational excellence
- Receive, break down, and process incoming inventory and customer returns.
- Route processed goods directly to internal destination areas like Appraisals and Marketplace.
- Safely lift and move stock boxes (up to 30kg) and transport stock cages throughout the facility.
- Maintain clean, efficient pathways and organized staging areas across the warehouse.
Continuous Improvement
- Monitor shift output and identify practical ways to improve sorting and breakdown speed and accuracy.
- Keep staging areas and inventory pathways clear to streamline inter-departmental transfers.
Compliance
- Uphold safe lifting practices and warehouse health and safety guidelines.
- Ensure stock control procedures and inventory logs are accurately maintained.
What You’ll Bring
Essential
- Previous experience in a team lead, supervisor, or team lead role within a warehouse or logistics setting.
- Experience conducting 1-on-1 performance catch-ups, supporting individual development, and handling day-to-day team queries and conduct on shift.
- Demonstrated ability to coach, motivate, and direct operational teams to hit daily shift targets.
- Strong decision-making, communication, and problem-solving skills under fast-paced operational pressure.
- Experience managing inventory flow, stock allocation, and floor safety guidelines.
Helpful
- Experience using inventory management systems or warehouse scanning tools.
- Exposure to continuous improvement techniques or lean warehouse processes.
Living Our Values
- Take ownership on every shift, setting the standard for quality, safety, and operational excellence from the floor.
- Build trust with your team through honest, two-way communication, active listening, and fair decision-making during daily operations and 1-on-1s.
- Drive a culture of continuous care by looking out for your team's safety, supporting their personal development, and recognizing their hard work.
- Maintain an adaptable, solution-focused mindset when operational priorities shift, keeping the team focused and moving in the same direction.
Warehouse Team Lead (Late Shift) in Morley employer: Vintage.com
Vintage.com is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Leeds. With a strong emphasis on employee growth, we provide ample opportunities for professional development and skill enhancement, ensuring that our team members thrive in their careers. Join us to be part of a dynamic environment where your insights will directly influence strategic decisions and make a meaningful impact.
