At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service across multiple channels.
- Company: Join Vintage.com, a pioneer in the vintage marketplace.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Exciting opportunity to shape a new team in a vibrant industry.
- Why this job: Be part of a mission to transform how people buy and sell unique vintage items.
- Qualifications: Strong leadership and communication skills with a passion for customer service.
The predicted salary is between 35000 - 45000 £ per year.
Vintage.com is seeking a Customer Service Team Leader to manage a new Multichannel Customer Team. This role involves leading the team to deliver exceptional service across various channels including phone and email. The ideal candidate will balance operational oversight with team development and drive for continuous improvement.
The position requires strong leadership experience, excellent communication skills, and the ability to manage team performance effectively. Join us in our mission to revolutionize the buying and selling of unique vintage items.
Multichannel CX Team Lead - Drive Service Excellence in Leeds employer: Vintage.com
Vintage.com is an exceptional employer that fosters a dynamic work culture focused on innovation and service excellence. With a commitment to employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their roles while contributing to our mission of transforming the vintage marketplace. Located in a vibrant area, our workplace promotes collaboration and creativity, making it an ideal environment for those passionate about delivering outstanding customer experiences.
