At a Glance
- Tasks: Enhance customer satisfaction through phone, email, and social media support.
- Company: Join Vintage.com, a company dedicated to exceptional customer experiences.
- Benefits: Hybrid work model, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with a focus on customer satisfaction and support.
- Why this job: Be the voice of the company and shape customer journeys.
- Qualifications: Fluent in Portuguese with excellent communication and empathy skills.
The predicted salary is between 25000 - 28000 £ per year.
Vintage.com is seeking a Portuguese Customer Experience Agent to enhance customer satisfaction across various communication channels. You'll be the voice of the company, responsible for ensuring customers feel supported and valued. This is a hybrid role where you will handle high volumes of inquiries through phone, email, and social media.
You are expected to possess excellent communication skills, handle complaints with empathy, and support the buying process effectively. Join us to play a vital part in shaping our customer journeys!
Portuguese CX Agent — Multichannel Support in Gildersome employer: Vintage.com
Vintage.com is an exceptional employer that prioritises employee satisfaction and growth, offering a dynamic hybrid work environment where you can thrive. With a strong focus on customer experience, we foster a supportive culture that values communication and empathy, ensuring our team members feel empowered to make a difference. Join us for meaningful career development opportunities and the chance to be part of a passionate team dedicated to enhancing customer journeys.
