At a Glance
- Tasks: Manage HR operations and employee relations, ensuring smooth processes and a great employee experience.
- Company: Join Vintage Cash Cow, where we believe people grow businesses.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to innovate and improve HR processes.
- Why this job: Make a real impact on employee experiences while shaping a thriving workplace culture.
- Qualifications: Experience in HR operations and strong knowledge of UK employment law required.
The predicted salary is between 50000 - 58000 € per year.
About the team:
At Vintage Cash Cow, we believe people grow businesses. Our People Team is here to make that happen, bringing the strategy, tools, and support to help leaders unlock potential, build high-performing teams, and shape a culture that reflects who we are and where we're going. From brilliant basics to big, bold ideas, we partner with the business every step of the way, making sure our people experience is consistent, fair, and genuinely great.
About the role:
This is a pivotal role in our People Team as we continue to scale. As our People Operations Manager, you’ll own the engine room of People, making sure our processes run smoothly, our employee experience is seamless, and our approach to employee relations is fair, consistent, and compliant with UK legislation. You’ll be the go-to expert for employee relations, supporting leaders through complex situations with confidence and care. Alongside this, you’ll lead on HR operations ensuring our people processes, policies, and administration are efficient, compliant, and continuously improving. This role is perfect for someone who thrives on bringing structure to pace, enjoys solving problems, and takes pride in getting the details right, while never losing sight of the bigger picture.
Getting Started…
- Build strong relationships with leaders and managers across the business
- Get under the skin of current people processes, policies, and systems
- Understand key employee relations trends and current challenges
- Identify quick wins to improve efficiency, consistency, and experience
Establishing Your Impact…
- Take ownership of employee relations cases, ensuring a fair and consistent approach
- Strengthen and streamline core HR processes (e.g. onboarding, lifecycle changes, documentation)
- Support managers to confidently handle people matters
- Use data and insights to spot trends, risks, and opportunities
Driving Excellence…
- Lead continuous improvement of People operations and admin processes
- Ensure policies and practices are clear, up to date, and aligned with our values
- Create scalable, efficient ways of working as we grow
- Act as a trusted partner on complex or sensitive people matters
Key Responsibilities
Key Goals & Objectives:
- Deliver consistent, high-quality employee relations support across the business
- Build efficient, scalable, and compliant People operations
- Enhance the employee experience through strong processes and clear communication
Key Responsibilities:
- Own and manage employee relations cases end-to-end, including disciplinaries, grievances, absence, and performance concerns
- Provide expert guidance to managers, ensuring fair, consistent, and legally compliant outcomes
- Lead and continuously improve HR administration processes across the employee lifecycle
- Maintain and evolve HR policies, ensuring they are practical, compliant, and aligned with company values
- Oversee and optimise People systems and data accuracy
- Use people data to identify trends (e.g. ER cases, absence, attrition) and recommend actions
- Support audits, reporting, and compliance requirements
- Collaborate with People Partners, Talent, and L&D to ensure a joined-up people experience
- Identify opportunities to automate, simplify, and improve how we work
Essential Skills & Experience:
- Proven experience in an HR Operations, Employee Relations, or similar role
- Strong working knowledge of UK employment law and HR best practice
- Confident managing complex and sensitive employee relations cases
- Highly organised, with strong attention to detail and process improvement mindset
- Comfortable working in a fast-paced, evolving environment
- Excellent communication skills—you can balance empathy with clarity and credibility
- Data-literate, with the ability to use insights to inform decisions
- Experience with HR systems and managing employee data
- CIPD Level 5 (or equivalent)
People Ops Manager - HR Operations & ER Lead in Leeds employer: Vintage Cash Cow
At Vintage Cash Cow, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and well-being. As a People Ops Manager in our Morley office, you'll benefit from a supportive environment that encourages innovation and collaboration, alongside competitive compensation and opportunities for professional development. Join us to make a meaningful impact while enjoying a seamless employee experience in a company that values its people as the heart of our business.
StudySmarter Expert Advice🤫
We think this is how you could land People Ops Manager - HR Operations & ER Lead in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR field. Attend industry events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that People Ops Manager role.
✨Tip Number 2
Prepare for those interviews by practising common HR scenarios. Think about how you’d handle complex employee relations cases or improve HR processes. We want to show potential employers that we can think on our feet and bring real value to their team.
✨Tip Number 3
Don’t forget to research the company culture! Understanding Vintage Cash Cow’s values and how they align with your own will help us stand out. We can tailor our responses to show we’re not just a fit for the role, but for the company too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows we’re genuinely interested in being part of the team. Let’s make sure our application shines!
We think you need these skills to ace People Ops Manager - HR Operations & ER Lead in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of People Ops Manager. Highlight your experience in HR operations and employee relations, and don’t forget to sprinkle in some examples that show how you’ve improved processes or handled complex situations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about people operations and how your skills align with our values. Be genuine and let your personality come through—this is your moment to connect with us!
Showcase Your Data Skills:Since we love data-driven decisions, make sure to mention any experience you have with using data to spot trends or improve processes. Whether it’s through reports or insights, show us how you can leverage data in the People Ops space.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Vintage Cash Cow!
How to prepare for a job interview at Vintage Cash Cow
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you truly understand the complexities of employee relations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex employee relations cases in the past. Highlight your approach to resolving issues while maintaining fairness and compliance, as this is crucial for the role.
✨Get Familiar with Their Processes
Before the interview, take some time to research Vintage Cash Cow’s current people processes and policies. Being able to discuss potential improvements or quick wins will demonstrate your proactive mindset and readiness to contribute.
✨Communicate with Clarity and Empathy
Practice articulating your thoughts clearly while also showing empathy. This balance is key in HR roles, especially when discussing sensitive matters. Think about how you can convey your message effectively while being considerate of others' feelings.
