At a Glance
- Tasks: Lead HR operations, enhance employee experience, and manage complex employee relations cases.
- Company: Dynamic company focused on people and culture, ready to scale.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a fast-paced team with opportunities for growth and innovation.
- Why this job: Make a real impact on employee experience while shaping HR processes.
- Qualifications: Experience in HR operations, strong knowledge of UK employment law, and excellent communication skills.
The predicted salary is between 45000 - 55000 £ per year.
This role is perfect for someone who thrives on bringing structure to pace, enjoys solving problems, and takes pride in getting the details right, while never losing sight of the bigger picture.
- Proven experience in an HR Operations, Employee Relations, or similar role
- Strong working knowledge of UK employment law and HR best practice
- Confident managing complex and sensitive employee relations cases
- Highly organised, with strong attention to detail and process improvement mindset
- Comfortable working in a fast-paced, evolving environment
- Excellent communication skills—you can balance empathy with clarity and credibility
- Data-literate, with the ability to use insights to inform decisions
- Experience with HR systems and managing employee data
- CIPD Level 5 (or equivalent)
This is a pivotal role in our People Team as we continue to scale. As our People Operations Manager, you’ll own the engine room of People, making sure our processes run smoothly, our employee experience is seamless, and our approach to employee relations is fair, consistent, and compliant with UK legislation.
You’ll be the go-to expert for employee relations, supporting leaders through complex situations with confidence and care. Alongside this, you’ll lead on HR operations ensuring our people processes, policies, and administration are efficient, compliant, and continuously improving.
- Build strong relationships with leaders and managers across the business
- Get under the skin of current people processes, policies, and systems
- Understand key employee relations trends and current challenges
- Identify quick wins to improve efficiency, consistency, and experience
- Take ownership of employee relations cases, ensuring a fair and consistent approach
- Strengthen and streamline core HR processes (e.g. onboarding, lifecycle changes, documentation)
- Support managers to confidently handle people matters
- Use data and insights to spot trends, risks, and opportunities
- Lead continuous improvement of People operations and admin processes
- Ensure policies and practices are clear, up to date, and aligned with our values
- Create scalable, efficient ways of working as we grow
- Act as a trusted partner on complex or sensitive people matters
- Deliver consistent, high-quality employee relations support across the business
- Build efficient, scalable, and compliant People operations
- Enhance the employee experience through strong processes and clear communication
- Own and manage employee relations cases end-to-end, including disciplinaries, grievances, absence, and performance concerns
- Provide expert guidance to managers, ensuring fair, consistent, and legally compliant outcomes
- Lead and continuously improve HR administration processes across the employee lifecycle
- Maintain and evolve HR policies, ensuring they are practical, compliant, and aligned with company values
- Oversee and optimise People systems and data accuracy
- Use people data to identify trends (e.g. ER cases, absence, attrition) and recommend actions
- Support audits, reporting, and compliance requirements
- Collaborate with People Partners, Talent, and L&D to ensure a joined-up people experience
- Identify opportunities to automate, simplify, and improve how we work
People Operations Manager (Human Resources) in Leeds employer: Vintage Cash Cow
As a People Operations Manager at our dynamic organisation, you will be part of a vibrant work culture that prioritises employee well-being and professional growth. We offer a supportive environment where your expertise in HR operations will be valued, alongside opportunities for continuous improvement and innovation. Located in the heart of the UK, we provide a unique chance to make a meaningful impact while enjoying a collaborative atmosphere that fosters strong relationships across teams.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager (Human Resources) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show how you can bring structure and efficiency to their People Operations.
✨Tip Number 3
Practice your communication skills! Being able to balance empathy with clarity is key in HR. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace People Operations Manager (Human Resources) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the People Operations Manager role. Highlight your HR operations experience, knowledge of UK employment law, and any relevant achievements that showcase your attention to detail and process improvement mindset.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed complex employee relations cases and improved HR processes in previous positions. Show us your personality and passion for people operations!
Showcase Your Data Skills:Since data literacy is key for this role, make sure to mention any experience you have with HR systems and using data to inform decisions. We want to see how you've used insights to spot trends or improve processes in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Vintage Cash Cow
✨Know Your HR Stuff
Make sure you brush up on UK employment law and HR best practices. Be ready to discuss how you've applied this knowledge in previous roles, especially when managing complex employee relations cases.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to bring structure to fast-paced environments. Think about specific situations where your attention to detail made a difference in process improvement or employee experience.
✨Communicate with Confidence
Practice balancing empathy with clarity in your responses. You might be asked to handle sensitive topics, so demonstrate your ability to communicate effectively while maintaining credibility.
✨Data is Your Friend
Be ready to discuss how you've used data to inform decisions in your past roles. Bring examples of trends you've identified and actions you've recommended based on insights from HR systems.
