At a Glance
- Tasks: Manage and develop a team of support agents across phone, email, and social media.
- Company: Vintage Cash Cow is based in Leeds and focuses on delivering excellent customer experiences.
- Benefits: This full-time position offers an engaging environment and opportunities for continuous improvement.
- Other info: The role focuses on achieving KPIs and enhancing customer satisfaction.
- Why this job: Lead a dynamic team while ensuring top-notch customer service across multiple channels.
- Qualifications: Fluency in French and leadership experience in customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Vintage Cash Cow in Leeds is looking for a French CX Team Lead to manage and develop a team of support agents. You will be responsible for ensuring excellent customer experiences across various channels, including phone, email, and social media.
The ideal candidate will have fluency in French, leadership experience in customer service, and a strong focus on achieving KPIs. This full-time position offers an engaging environment and opportunities for continuous improvement.
French CX Team Lead: Lead Multichannel Support & Growth in Leeds employer: Vintage Cash Cow
Vintage Cash Cow, located in Leeds, is dedicated to providing exceptional customer service. The company values continuous improvement and offers a vibrant work environment. Join a team that prioritises customer satisfaction and growth.
