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- Tasks: Engage with customers and provide exceptional support in German.
- Company: Join Vintage Cash Cow, a leader in the circular economy.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Be part of a mission to reduce waste and promote sustainability.
- Qualifications: Fluent in German and passionate about customer service.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
The predicted salary is between 25000 - 28000 £ per year.
Department: Customer Engagement
Employment Type: Full Time
Location: Trimble Offices, Morley
Workplace type: Onsite
Compensation: £25,000 - £28,000 / year
About Vintage Cash Cow & Arcavindi
Vintage Cash Cow and Arcavindi, part of Vintage.com, exist to create a world where everything has value and nothing is wasted, on a global scale. Together, we form the UK and European operations of the Vintage Group, united by one purpose, one mission, and one set of values. Vintage Cash Cow is our UK operation and the foundation of our business. It’s where our model was built, tested, and proven, making it easy for customers to sell multiple pre-loved valuables in one simple, trusted journey. Arcavindi is our European operation. Built on the same proven model, it takes what works in the UK and adapts it for new markets across Europe, allowing us to scale our impact internationally. While our brands reflect different markets, we are one business, working as one team. Our people collaborate across borders, share ownership of outcomes, and bring the same care, fairness, and common sense to everything we do.
Behind the scenes, we are building the world’s largest international trading platform for pre-loved items, powered by expert people, smart data, and a shared belief in the circular economy. Every item we buy is rehomed, reused, or responsibly recycled — keeping valuable materials in play and out of landfill, and ensuring we always treat customers and their treasures with care and respect.
Equal Opportunities
At Vintage.com, we’re committed to creating an inclusive environment where everyone feels heard, respected, and able to bring their authentic self to work. We believe that diversity fuels innovation, creativity, and success. We welcome applicants from all backgrounds, perspectives, and experiences, and we work hard to ensure equitable opportunities for all. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply; your unique skills and experiences might be exactly what we need now or in the future. If you need any adjustments or accommodations during the hiring process, just let us know and we’ll do our best to support you. Your personal data will be handled in accordance with our Privacy Notice.
Customer Experience Agent - German Speaking (CEC) in Leeds employer: Vintage Cash Cow
Contact Detail:
Vintage Cash Cow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Agent - German Speaking (CEC) in Leeds
✨Tip Number 1
Get to know the company! Research Vintage Cash Cow and Arcavindi, their mission, and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your German! Since this role is for a German-speaking Customer Experience Agent, brush up on your language skills. You might even want to prepare some common customer service scenarios in German to impress during your interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Vintage.com family. Don’t hesitate – get your application in today!
We think you need these skills to ace Customer Experience Agent - German Speaking (CEC) in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Customer Experience Agent and how you connect with our mission of valuing pre-loved items.
Tailor Your CV: Make sure to customise your CV for this specific role. Highlight any relevant experience or skills that align with what we do at Vintage Cash Cow and Arcavindi. This shows us you’ve done your homework and are genuinely interested!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your unique experiences and perspectives that could contribute to our diverse team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Vintage Cash Cow
✨Know Your Stuff
Before the interview, make sure you understand Vintage Cash Cow and Arcavindi's mission and values. Familiarise yourself with their approach to customer engagement and the circular economy. This will show that you're genuinely interested in the company and its goals.
✨Show Off Your Language Skills
As a German-speaking Customer Experience Agent, your language skills are crucial. Be prepared to demonstrate your fluency during the interview. You might be asked to respond to questions in German, so practice common customer service scenarios in both English and German to feel confident.
✨Emphasise Teamwork
Vintage.com values collaboration across borders. Share examples from your past experiences where you worked effectively in a team. Highlight how you contributed to shared goals and how you can bring that collaborative spirit to their team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Consider asking about how they measure success in customer engagement or what challenges the team is currently facing.
