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- Tasks: Engage with customers and provide exceptional support in Dutch.
- Company: Join Vintage Cash Cow, a leader in the circular economy.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Be part of a mission to reduce waste and make a difference.
- Qualifications: Fluent in Dutch and passionate about customer service.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
The predicted salary is between 25000 - 28000 £ per year.
Department: Customer Engagement
Employment Type: Full Time
Location: Trimble Offices, Morley
Workplace type: Onsite
Compensation: £25,000 - £28,000 / year
About Vintage Cash Cow & Arcavindi
Vintage Cash Cow and Arcavindi, part of Vintage.com, exist to create a world where everything has value and nothing is wasted, on a global scale. Together, we form the UK and European operations of the Vintage Group, united by one purpose, one mission, and one set of values. Vintage Cash Cow is our UK operation and the foundation of our business. It’s where our model was built, tested, and proven, making it easy for customers to sell multiple pre-loved valuables in one simple, trusted journey. Arcavindi is our European operation. Built on the same proven model, it takes what works in the UK and adapts it for new markets across Europe, allowing us to scale our impact internationally. While our brands reflect different markets, we are one business, working as one team. Our people collaborate across borders, share ownership of outcomes, and bring the same care, fairness, and common sense to everything we do.
Behind the scenes, we are building the world’s largest international trading platform for pre-loved items, powered by expert people, smart data, and a shared belief in the circular economy. Every item we buy is rehomed, reused, or responsibly recycled — keeping valuable materials in play and out of landfill, and ensuring we always treat customers and their treasures with care and respect.
Equal Opportunities
At Vintage.com, we’re committed to creating an inclusive environment where everyone feels heard, respected, and able to bring their authentic self to work. We believe that diversity fuels innovation, creativity, and success. We welcome applicants from all backgrounds, perspectives, and experiences, and we work hard to ensure equitable opportunities for all. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply, your unique skills and experiences might be exactly what we need now or in the future. If you need any adjustments or accommodations during the hiring process, just let us know and we’ll do our best to support you. Your personal data will be handled in accordance with our Privacy Notice.
Customer Experience Agent - Dutch Speaking (CEC) in Leeds employer: Vintage Cash Cow
Contact Detail:
Vintage Cash Cow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Agent - Dutch Speaking (CEC) in Leeds
✨Tip Number 1
Get to know the company inside out! Research Vintage Cash Cow and Arcavindi, their mission, and values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Dutch! Since this role is for a Dutch-speaking Customer Experience Agent, brush up on your language skills. Being fluent will not only boost your confidence but also impress the hiring team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of our mission to create value and reduce waste.
We think you need these skills to ace Customer Experience Agent - Dutch Speaking (CEC) in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our mission.
Tailor Your Application: Make sure to customise your application to reflect how your skills and experiences align with the Customer Experience Agent role. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Vintage Cash Cow
✨Know the Company Inside Out
Before your interview, take some time to research Vintage Cash Cow and Arcavindi. Understand their mission, values, and how they operate in the circular economy. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Customer Experience Agent, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Collaboration
Vintage.com values teamwork across borders, so be ready to discuss how you've successfully worked in teams before. Share specific instances where collaboration led to positive outcomes, highlighting your ability to communicate and work well with others.
✨Be Authentic and Open
Vintage.com is committed to inclusivity and diversity, so don’t hesitate to bring your authentic self to the interview. Be honest about your experiences and what you can bring to the team. This openness can create a strong connection with your interviewers.
