At a Glance
- Tasks: Lead and coach a team to deliver exceptional customer experiences across multiple channels.
- Company: Join Vintage Cash Cow, a dynamic company focused on customer satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Fast-paced role with a focus on performance and team success.
- Why this job: Make a real difference in customer experience while developing your leadership skills.
- Qualifications: Fluency in French and previous leadership experience in customer service.
The predicted salary is between 30000 - 40000 £ per year.
Vintage Cash Cow is looking for a French CX Team Lead to lead a team of support agents in Morley. Your role will involve coaching, managing performance, and ensuring exceptional customer experiences across various channels.
Ideal candidates will possess fluency in French and experience in a leadership role within a customer-facing environment. Strong attention to detail and ability to manage complaints are essential for success in this dynamic position.
French CX Team Lead — Coaching, KPIs & Multichannel Support employer: Vintage Cash Cow
Vintage Cash Cow is an exceptional employer that prioritises employee development and fosters a collaborative work culture in Morley. With a focus on coaching and performance management, we offer our team members the opportunity to grow their skills while ensuring they contribute to delivering outstanding customer experiences. Our commitment to a supportive environment and emphasis on multichannel support makes us a rewarding place to work for those seeking meaningful employment.
