At a Glance
- Tasks: Manage employee relations and streamline HR processes for a thriving team.
- Company: Join Vintage Cash Cow, where people drive business success.
- Benefits: Competitive salary, supportive culture, and opportunities for growth.
- Other info: Dynamic environment with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact on employee experience and company culture.
- Qualifications: Experience in HR operations and strong knowledge of UK employment law.
The predicted salary is between 40000 - 50000 £ per year.
About the team: At Vintage Cash Cow, we believe people grow businesses. Our People Team is here to make that happen, bringing the strategy, tools, and support to help leaders unlock potential, build high-performing teams, and shape a culture that reflects who we are and where we're going. From brilliant basics to big, bold ideas, we partner with the business every step of the way, making sure our people experience is consistent, fair, and genuinely great.
About the role: This is a pivotal role in our People Team as we continue to scale. As our People Operations Manager, you’ll own the engine room of People, making sure our processes run smoothly, our employee experience is seamless, and our approach to employee relations is fair, consistent, and compliant with UK legislation. You’ll be the go-to expert for employee relations, supporting leaders through complex situations with confidence and care. Alongside this, you’ll lead on HR operations ensuring our people processes, policies, and administration are efficient, compliant, and continuously improving. This role is perfect for someone who thrives on bringing structure to pace, enjoys solving problems, and takes pride in getting the details right, while never losing sight of the bigger picture.
Getting Started…
- Build strong relationships with leaders and managers across the business
- Get under the skin of current people processes, policies, and systems
- Understand key employee relations trends and current challenges
- Identify quick wins to improve efficiency, consistency, and experience
Establishing Your Impact…
- Take ownership of employee relations cases, ensuring a fair and consistent approach
- Strengthen and streamline core HR processes (e.g. onboarding, lifecycle changes, documentation)
- Support managers to confidently handle people matters
- Use data and insights to spot trends, risks, and opportunities
Driving Excellence…
- Lead continuous improvement of People operations and admin processes
- Ensure policies and practices are clear, up to date, and aligned with our values
- Create scalable, efficient ways of working as we grow
- Act as a trusted partner on complex or sensitive people matters
Key Responsibilities
- Deliver consistent, high-quality employee relations support across the business
- Build efficient, scalable, and compliant People operations
- Enhance the employee experience through strong processes and clear communication
Key Responsibilities:
- Own and manage employee relations cases end-to-end, including disciplinaries, grievances, absence, and performance concerns
- Provide expert guidance to managers, ensuring fair, consistent, and legally compliant outcomes
- Lead and continuously improve HR administration processes across the employee lifecycle
- Maintain and evolve HR policies, ensuring they are practical, compliant, and aligned with company values
- Oversee and optimise People systems and data accuracy
- Use people data to identify trends (e.g. ER cases, absence, attrition) and recommend actions
- Support audits, reporting, and compliance requirements
- Collaborate with People Partners, Talent, and L&D to ensure a joined-up people experience
- Identify opportunities to automate, simplify, and improve how we work
Essential Skills & Experience:
- Proven experience in an HR Operations, Employee Relations, or similar role
- Strong working knowledge of UK employment law and HR best practice
- Confident managing complex and sensitive employee relations cases
- Highly organised, with strong attention to detail and process improvement mindset
- Comfortable working in a fast-paced, evolving environment
- Excellent communication skills—you can balance empathy with clarity and credibility
- Data-literate, with the ability to use insights to inform decisions
- Experience with HR systems and managing employee data
- CIPD Level 5 (or equivalent)
People Operations Manager (HR) in Leeds employer: Vintage Cash Cow & Arcavindi
Vintage Cash Cow is an exceptional employer that prioritises the growth and development of its people, fostering a collaborative and supportive work culture. As a People Operations Manager, you will benefit from a dynamic environment that encourages innovation and continuous improvement, while also having access to comprehensive employee relations support and professional development opportunities. Located in a vibrant area, our company offers a unique chance to make a meaningful impact on our workforce as we scale, ensuring a rewarding and fulfilling career path.
Contact Details:
Vintage Cash Cow & Arcavindi Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager (HR) in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Vintage Cash Cow is all about unlocking potential and building high-performing teams, so think about how your experiences align with that. Show them you get it!
✨Tip Number 3
Practice your responses to common interview questions, especially around employee relations and HR processes. Be ready to share specific examples of how you've handled complex situations in the past. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Vintage Cash Cow team.
We think you need these skills to ace People Operations Manager (HR) in Leeds
Some tips for your application 🫡
Show Your Passion for People:When you're writing your application, let your enthusiasm for people operations shine through! We want to see how much you care about creating a great employee experience and how you can contribute to our team culture.
Be Specific About Your Experience:Make sure to highlight your relevant experience in HR operations and employee relations. Use specific examples that demonstrate your ability to handle complex situations and improve processes, as this is key for us.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vintage Cash Cow & Arcavindi
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you truly understand the complexities of employee relations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex employee relations cases in the past. Highlight your approach to ensuring fair and consistent outcomes, as this role requires a strong ability to navigate sensitive situations with care.
✨Get Familiar with Their Processes
Before the interview, take some time to research Vintage Cash Cow's current people processes and policies. Being able to discuss potential quick wins or improvements will demonstrate your proactive mindset and genuine interest in the role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, balancing empathy with clarity. This is crucial for a People Operations Manager, as you'll need to support leaders and managers effectively while maintaining a positive employee experience.