Introduction
This is an ideal role for someone who thrives in hospitality, is confident in leading and takes pride in delivering consistently highstandards. If you have experience and a passion for hospitality we want to hear from you! You’ll be involved in driving the business forward, increasing revenue and working to budgets.
About the Employer
At Vino & Vibes we’re more than just a wine bar & cheese bistro. We’re a welcoming space where great wine, qualitycheeseboards, speciality coffee, and genuine hospitality come together. Our mission is to create an experience that keepguests coming back, whether they are joining us for a relaxed coffee, cheeseboard & wine or one of our many events.
What You'll Do
- Support the day to day management of the venue.
- Lead shifts & ensure smooth service from opening to close.
- Deliver exceptional customer service & resolve guests queries promptly & professionally.
- Motivate, coach & support the team to maintain our high standards.
- Manage staffing levels and rota planning.
- Ensure food safety, health & safety & hygiene standards, presentation & cleanliness of the venue are maintained at all times.
- Monitor stock levels, place orders and minimise wastage.
- Assist/lead with opening and closing procedures.
- Support with sales, labour & profitably targets.
- Support the planning & delivery of events, music nights and private events.
- Maintain a high social media/advertising presence. Assist with menu planning and bringing a creative side to our menu.
Training Outcome
Opportunities for training & development and the chance to help shape the future of Vino & Vibes - we have huge expansion plans!
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
Essential - GCSE - English - Grade 4/C or above
Essential - GCSE - Maths - Grade 4/C or above
Course Information
Course: Hospitality supervisor (level 3)
Level: 3
Route: Catering and hospitality
Apprenticeship Level: Advanced
Working Arrangements
Working Week: 25 - 40 hours across the following times and days: Wednesday to Friday - 5pm to 11pm Saturday - 2pm to 12am Sunday - 2pm to 11pm Hours may increase in the near future
Expected Duration: 1 Year
Training Provider: HOPWOOD HALL COLLEGE
