Introduction
If you have a passion for hospitality & exceptional customer service, we want to hear from you! You’ll work closely with the team & Assistant Manager to ensure Vino & Vibes operates smoothly & efficiently. This is an ideal apprenticeship for someone with a strong work ethic who wants a career in hospitality!
About the Employer
At Vino & Vibes we’re more than just a wine bar & cheese bistro. We’re a welcoming space where great wine, qualitycheeseboards, speciality coffee, and genuine hospitality come together. Our mission is to create an experience that keepguests coming back, whether they are joining us for a relaxed coffee, cheeseboard & wine, or one of our many events.
What You'll Do
Welcome & serve customers with a confident, friendly & professional attitude. Prepare & serve drinks, food, and speciality coffees to a high standard. Maintain excellent product knowledge, including wines, cheeses & other menu items. Ensure tables, bar, and all customer areas are clean, tidy, and inviting. Process customer orders and payments concisely and accurately. Assist with opening & closing procedures. Help receive, rotate & replenish stock. Follow food hygiene, health & safety & licensing procedures. Support the delivery of events, live music nights, quizzes & private bookings. Work as part of a team to deliver efficient service during busy periods. Maintain the high standards & welcoming atmosphere Vino & Vibes is known for.
Training Outcome
Opportunities for training and development.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential - GCSE - English - Grade 2/D or above
- Essential - GCSE - Maths - Grade 2/D or above
Course Information
Course: Food and beverage team member (level 2) Level: 2 Route: Catering and hospitality Apprenticeship Level: Intermediate
Working Arrangements
Working Week: The current opening hours are: Wednesday - Friday - 5pm-11pm Saturday - 2pm - 12am Sunday - 2pm - 11pm. Hours may increase! Expected Duration: 1 Year Training Provider: HOPWOOD HALL COLLEGE
