At a Glance
- Tasks: Provide compassionate case management and support to individuals facing homelessness.
- Company: Join the St Vincent de Paul Society, a leader in community support services.
- Benefits: Enjoy tax-free benefits, career progression, and wellness support.
- Other info: Inclusive workplace with diverse backgrounds and strong community values.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Certificate IV in Community Services or related field; experience with vulnerable communities.
The predicted salary is between 31500 - 38500 £ per year.
About Us
The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.
Your Role
We're looking for a compassionate and motivated Case Worker to join our Homelessness & Housing team. In this rewarding role, you'll provide person-centred case management and practical support to individuals experiencing homelessness or housing instability, helping them navigate challenges, access essential services and work towards long-term stability. Working within a supportive and collaborative team, you'll build trusted relationships with clients, advocate on their behalf and connect them with the resources and opportunities they need to rebuild their lives. Every day brings variety, purpose and the opportunity to create lasting positive outcomes for the people we serve. This role works across Liverpool, Fairfield and Bankstown.
Your Responsibility
- Provide trauma-informed case management and support to people experiencing or at risk of homelessness.
- Conduct client intake, assessments and develop individual case plans to achieve positive outcomes.
- Deliver crisis intervention, advocacy and referrals to appropriate internal and external support services.
- Undertake outreach and home visits where required to support clients in temporary or transitional accommodation.
- Build collaborative relationships with government agencies, community organisations and other service providers.
- Maintain accurate client records, case notes and service data in line with organisational and funding requirements.
- Support clients to access life skills, education, housing and community services that promote independence.
- Contribute to a safe, welcoming and inclusive environment that respects the dignity, rights and confidentiality of every client.
- Assist with the day-to-day operation of the service, including administrative tasks and supporting volunteers and students where required.
- Work collaboratively with your team to achieve service targets while contributing to continuous improvement and safe work practices.
You Will Need
- A Certificate IV in Community Services, Welfare or a related field (or be currently undertaking tertiary study).
- Experience supporting people experiencing homelessness or other vulnerable and marginalised communities.
- Knowledge of the complex issues contributing to homelessness, including mental health, family breakdown, alcohol and other drugs, and gambling.
- The ability to build strong relationships with clients, community organisations and government agencies.
- Excellent communication, interpersonal and administrative skills.
- Strong organisational skills with the ability to manage competing priorities.
- Confidence working independently while contributing positively within a multidisciplinary team.
- Sound computer skills and experience maintaining accurate case records.
- The ability to remain calm, exercise sound judgement and respond effectively in crisis situations.
- A current NSW Driver Licence.
Desirable
- Experience working within a membership-based or not-for-profit organisation.
We offer:
- Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
- Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
- Career Progression – Grow with clear pathways to leadership and internal opportunities.
- Learning & Development - On-demand training to support your professional growth.
- Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
- Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
- Leave Benefits – 5 days Sorry Business Leave, Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.
St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.
The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.
Case Worker in Liverpool employer: Vinnies
The St Vincent de Paul Society is an exceptional employer, dedicated to fostering a compassionate and inclusive work environment where employees are valued and supported. With a strong emphasis on professional development, employees benefit from tailored Learning and Development programs, clear career progression pathways, and a collaborative team culture that celebrates diversity. Located in vibrant communities like Liverpool, Fairfield, and Bankstown, this role offers the unique opportunity to make a meaningful impact while enjoying generous leave benefits and wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Case Worker in Liverpool
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Vinnies.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Vinnies!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Vinnies, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Vinnies or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Case Worker in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Vinnies:Before hitting send, make sure to tailor your application specifically to Vinnies! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Vinnies
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
