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For Companies At a Glance
- Tasks: Lead a dynamic retail team, drive sales, and create memorable customer experiences.
- Company: Join vineyard vines, a vibrant brand known for its fun and positive culture.
- Benefits: Enjoy flexible hours, team-building activities, and a supportive work environment.
- Why this job: Be part of a passionate team that values integrity, teamwork, and community engagement.
- Qualifications: Charismatic, sales-driven, with strong communication and leadership skills.
- Other info: Part-time role with consistent weekend availability; perfect for students seeking retail experience.
The predicted salary is between 12000 - 18000 £ per year.
As the ultimate vineyard vines Brand Ambassador, the Crew Lead will support the Store Team to drive top-line sales through personal sales, crew development, and community partnerships. When on the Sales Floor, the Crew Lead will ensure the customer experience supports our brand promise that “Every Day Should Feel This Good.”
Responsibilities
- Driving Profitable Sales Growth: Generate Sales, support the store to meet and exceed financial goals and metrics, measure and develop crew performance goals to increase profitability, actively look for opportunities to drive additional sales and traffic, partner with Store Manager and Field Leadership to create acquisition and traffic driving events in the local community.
- Operations: Responsible for Opening and Closing store processes, execute the fundamentals of merchandise receiving and stockroom management, support the Management team to train crew around Loss Prevention focuses, help maintain a clean and well-maintained store environment.
- Creating Better Relationships With Our Customers: Regularly exemplify our values of Passion, Service, Integrity, Commitment, Teamwork, and Fun, act as the Host of the Party, ensuring that each customer has a welcoming and fun experience, develop and maintain relationships with top customers, support the customer experience through Hug Book Management including coaching team on usage, managing wish lists, and monitoring % of Sales coming from Hug Book, lead the store in email capture and educate new crewmembers on best practices.
- Merchandising: Help maintain merchandising as it pertains to company standards and brand initiatives, including regular replenishment and reaction to sell-through. Contribute to weekly feedback.
- Making Vineyard Vines a Better Place to Work: Help management team conduct daily huddles, educate new crewmembers with the New Hire Orientation including Whale Experience, Fit Sessions, Product Knowledge, and MPOS/technology tools, partner with Management to train crew on product knowledge, support team-building activities and creation of contests, provide crew feedback through coaching in the moment, attend Manager Meetings and regularly meet with Store Manager regarding development goals and personal performance, help in recruiting and referring top talent for the store team.
Requirements
- Charismatic personality and a passion for the vineyard vines brand.
- Proven track record in driving sales.
- Positive outlook.
- Strong interpersonal communication and customer service skills.
- Effective selling techniques to achieve sales and clienteling.
- Exhibited leadership and mentorship skills.
- Creative, adaptable, and entrepreneurial.
- Team focused, confident, and professional.
- Accuracy and attention to detail.
- Ability to plan, manage time, and make decisions in a fast-paced environment.
- Ability to effectively receive and communicate feedback.
Scheduling Notes: Consistent weekend availability required, dependent upon the needs of the business, 20-25 hours/week average to maintain part-time status, cannot close on weekends or peak-days alone, Seasonal Stores (25-40 hours/week average during seasonal peak periods).
Seasonal Crew Lead (Manager/Key Holder) - 44 Main Street, Vineyard Haven, MA employer: vineyard vines
Contact Detail:
vineyard vines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Crew Lead (Manager/Key Holder) - 44 Main Street, Vineyard Haven, MA
✨Tip Number 1
Familiarise yourself with the vineyard vines brand and its values. As a Crew Lead, you'll be expected to embody the brand's ethos, so understanding their mission and how they engage with customers will help you stand out during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or driven sales in previous roles. Be ready to discuss specific situations where you motivated others or improved performance.
✨Tip Number 3
Network within the local community and consider attending events related to retail management or customer service. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your strategies for enhancing customer experiences. Think about how you would implement the Hug Book Management system and engage with top customers to drive loyalty and sales.
We think you need these skills to ace Seasonal Crew Lead (Manager/Key Holder) - 44 Main Street, Vineyard Haven, MA
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Seasonal Crew Lead position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the vineyard vines brand and your ability to drive sales and lead a team. Use specific examples from your past experiences to demonstrate how you embody the values of Passion, Service, Integrity, Commitment, Teamwork, and Fun.
Highlight Relevant Experience: In your CV, emphasise any previous retail management or leadership roles. Include quantifiable achievements, such as sales growth or successful team development, to illustrate your capability in driving profitable sales growth.
Showcase Your Interpersonal Skills: Since the role requires strong customer service and communication skills, provide examples in your application that demonstrate your ability to build relationships with customers and lead a team effectively.
How to prepare for a job interview at vineyard vines
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for vineyard vines during the interview. Share personal experiences with the brand and how it resonates with you. This will demonstrate that you are not just looking for a job, but genuinely care about the company's values and mission.
✨Highlight Your Sales Experience
Prepare specific examples of how you've successfully driven sales in previous roles. Discuss any strategies you've implemented to exceed sales targets and how you can apply those skills to help the store meet its financial goals.
✨Demonstrate Leadership Skills
As a Crew Lead, you'll be expected to mentor and guide your team. Be ready to discuss your leadership style and provide examples of how you've effectively trained or motivated others in past positions. This will show that you're capable of fostering a positive team environment.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be prepared to role-play scenarios where you need to resolve issues or enhance the customer experience. This will showcase your interpersonal skills and commitment to providing excellent service.
