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- Tasks: Assist management in driving sales and providing exceptional customer service.
- Company: Join the vibrant team at Manchester Designer Outlets, known for its fun and energetic atmosphere.
- Benefits: Enjoy a flexible schedule, team-building activities, and a supportive work environment.
- Why this job: Be part of a brand that believes 'Every Day Should Feel This Good' while making customers happy.
- Qualifications: Strong communication skills, team-focused attitude, and a passion for customer service are essential.
- Other info: Ideal for high school and college students looking for a seasonal role with growth opportunities.
Job Category: Retail/Outlet - Non-Management
Requisition Number: SALES02733
Posted: October 15, 2024
Part-Time Locations: VT Outlet Manchester, Town of, VT 05255, USA
Description Title: Seasonal Part Time Crew Mate (Seasonal Part Time Sales Associate)
Department: Retail
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)
Overview: Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities:
- Responsible for meeting their goals/measures
- Develops and maintains relationships with top customers
- Supports in-store event sourcing and execution
- Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
- Leads the store in email capture and educating new associates on best practices
- Ensures the customer wish list is always current with customers being notified when product arrives
- Assists with training new associates
- Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
- Helps in recruiting and referring top talent for the store’s teams
- Supports store and team-building activities with the management team
- Maintains loss prevention awareness at all times
- Helps maintain a clean and tidy store environment
- Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
- Contributes to weekly product feedback
Requirements:
- Strong interpersonal communication and customer service skills
- Team focused, confident, and professional
- Creative, adaptable, entrepreneurial and driven by integrity
- Ability to perform effective selling techniques to achieve sale and repeat business
- Ability to work a flexible schedule including holidays, overnights, weekends
- A passion for making people happy
- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
- Accuracy and attention to detail
- Ability to effectively receive and communicate feedback
- Positive outlook
- Excited to get to know our product inside and out in order to offer style advice and help customers
- Outgoing, friendly & personable with a positive attitude
- Customer Service-oriented experience preferred but not necessary
- Passion for the vineyard vines brand
As an employee at a vineyard vines retail location, all team members must have the ability to:
- Stand and/or move around for extended periods of time
- Reach, carry, bend, and climb ladders occasionally
- Lift up to 40 pounds, unless an accommodation is requested
Sales Associate, Seasonal Part Time - Manchester Designer Outlets, Manchester, VT employer: vineyard vines
Contact Detail:
vineyard vines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Seasonal Part Time - Manchester Designer Outlets, Manchester, VT
✨Tip Number 1
Familiarise yourself with the vineyard vines brand and its values. Understanding their mission, especially the idea that 'Every Day Should Feel This Good', will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Showcase your customer service skills in real-life scenarios. If you have previous experience, think of specific examples where you went above and beyond for a customer, as this will resonate well with the management team looking for a Sales Associate.
✨Tip Number 3
Be prepared to discuss how you can contribute to a positive team environment. Highlight your ability to motivate and inspire others, as well as your willingness to assist in training new associates, which is a key part of the role.
✨Tip Number 4
Demonstrate your flexibility and readiness to work during peak times, such as holidays and weekends. Being open about your availability shows commitment and makes you a more attractive candidate for a seasonal position.
We think you need these skills to ace Sales Associate, Seasonal Part Time - Manchester Designer Outlets, Manchester, VT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Associate position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and provide exceptional service.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the vineyard vines brand and the specific role. Mention any relevant experience you have in retail or customer service, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at vineyard vines
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on making every day feel good.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, highlight your ability to collaborate and support your colleagues. Discuss any previous experiences where you contributed to a positive team environment or helped train new team members.
✨Know the Brand Inside Out
Familiarise yourself with the vineyard vines brand and its values before the interview. Be prepared to discuss why you are passionate about the brand and how you can contribute to its vision of creating a welcoming and fun atmosphere for customers.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific customer service scenarios. Think about how you would approach challenges like dealing with difficult customers or managing busy periods, and be ready to share your thought process.
