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- Tasks: Assist management in driving sales and providing exceptional customer service.
- Company: Join vineyard vines, a brand that believes every day should feel good.
- Benefits: Enjoy a fun work environment with flexible hours and team-building activities.
- Why this job: Be part of a vibrant team that values creativity and customer happiness.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Opportunity to grow and develop within a supportive team atmosphere.
Job Category: Retail/Outlet - Non-Management
Requisition Number: SALES003990
Posted: August 22, 2024
Position Type: Part-Time
Location: Potomac Mills, Woodbridge, VA 22192, USA
Description:
Department: Retail
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)
Overview:
Responsible for assisting the management team in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities:
- Generate Sales: Responsible for meeting their goals/measures, develops and maintains relationships with top customers, supports in-store event sourcing and execution.
- Customer Experience: Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”, leads the store in email capture and educating new associates on best practices, ensures the customer wish list is always current with customers being notified when product arrives.
- Crew Development: Assists with training new associates, helps foster a welcoming, fun, encouraging and energetic crew and customer environment, helps in recruiting and referring top talent for the store’s teams, supports store and team-building activities with the management team.
- Operations: Maintains efficient merchandise controls, maintains loss prevention awareness at all times, helps maintain a clean and tidy store environment.
- Merchandising: Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives, contributes to weekly product feedback.
Requirements:
- Strong interpersonal communication and customer service skills.
- Team focused, confident, and professional.
- Creative, adaptable, entrepreneurial and driven by integrity.
- Strong verbal and written skills.
- Ability to perform effective selling techniques to achieve sale and repeat business.
- Ability to work a flexible schedule including holidays, overnights, weekends.
- A passion for making people happy.
- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities.
- Accuracy and attention to detail.
- Ability to effectively receive and communicate feedback.
- Positive outlook.
- Excited to get to know our product inside and out in order to offer style advice and help customers.
- Outgoing, friendly & personable with a positive attitude.
- Customer Service-oriented experience preferred but not necessary.
- Passion for the vineyard vines brand.
As an employee at a vineyard vines retail location, all team members must have the ability to:
- Stand and/or move around for extended periods of time.
- Reach, carry, bend, and climb ladders occasionally.
- Lift up to 40 pounds, unless an accommodation is requested.
Sales Associate, Part Time - Potomac Mills employer: vineyard vines
Contact Detail:
vineyard vines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Part Time - Potomac Mills
✨Tip Number 1
Familiarise yourself with the vineyard vines brand and its values. Understanding their mission of making every day feel good will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've gone above and beyond for customers, as this role heavily focuses on exceptional service.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what management looks for in a candidate, giving you an edge in your application.
✨Tip Number 4
Be ready to discuss your flexibility in working hours, especially during peak times like holidays and weekends. Showing that you're adaptable and willing to meet the store's needs can set you apart from other candidates.
We think you need these skills to ace Sales Associate, Part Time - Potomac Mills
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Sales Associate position. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and enhance customer experiences.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the vineyard vines brand and the specific role. Mention any relevant experience you have in retail or customer service, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at vineyard vines
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on making every day feel good.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, highlight your ability to collaborate and support your colleagues. Discuss any previous experiences where you contributed to a positive team environment or helped train new team members.
✨Know the Brand Inside Out
Familiarise yourself with the vineyard vines brand and its values before the interview. Be prepared to discuss what you love about the brand and how you can contribute to its mission of creating a fun and welcoming atmosphere for customers.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific customer scenarios or challenges in the store. Practising your responses to these situational questions will help you demonstrate your problem-solving skills and customer service mindset.
