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- Tasks: Assist management in driving sales and providing exceptional customer service.
- Company: Join vineyard vines, a brand that believes every day should feel good.
- Benefits: Enjoy a fun work environment with flexible hours and team-building activities.
- Why this job: Be part of a vibrant team that values creativity and customer happiness.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Opportunity to learn about merchandising and develop leadership skills.
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)
Overview: Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities:
- Generate Sales - Responsible for meeting their goals/measures - Develops and maintains relationships with top customers - Supports in-store event sourcing and execution
- Customer Experience - Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party” - Leads the store in email capture and educating new associates on best practices - Ensures the customer wish list is always current with customers being notified when product arrives.
- Crew Development - Assists with training new associates - Helps foster a welcoming, fun, encouraging and energetic crew and customer environment - Helps in recruiting and referring top talent for the store’s teams - Supports store and team-building activities with the management team
- Operations - Maintains efficient merchandise controls - Maintains loss prevention awareness at all times - Helps maintain a clean and tidy store environment
- Merchandising - Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives - Contributes to weekly product feedback
Requirements:
- Strong interpersonal communication and customer service skills
- Team focused, confident, and professional
- Creative, adaptable, entrepreneurial and driven by integrity
- Strong verbal and written skills
- Ability to perform effective selling techniques to achieve sale and repeat business
- Ability to work a flexible schedule including holidays, overnights, weekends
- A passion for making people happy
- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
- Accuracy and attention to detail
- Ability to effectively receive and communicate feedback
- Positive outlook
- Excited to get to know our product inside and out in order to offer style advice and help customers
- Outgoing, friendly & personable with a positive attitude
- Customer Service-oriented experience preferred but not necessary
- Passion for the vineyard vines brand
As an employee at a vineyard vines retail location, all team members must have the ability to: Stand and/or move around for extended periods of time, Reach, carry, bend, and climb ladders occasionally, Lift up to 40 pounds, unless an accommodation is requested.
Sales Associate, Part Time - Manchester Designer Outlets, Manchester, VT employer: vineyard vines
Contact Detail:
vineyard vines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Part Time - Manchester Designer Outlets, Manchester, VT
✨Tip Number 1
Familiarise yourself with the vineyard vines brand and its values. Understanding their mission, especially the idea that 'Every Day Should Feel This Good', will help you connect with the team and demonstrate your passion during any interactions.
✨Tip Number 2
Network with current or former employees if possible. They can provide insights into the company culture and what the management team values in a Sales Associate, which can give you an edge in conversations.
✨Tip Number 3
Prepare to showcase your customer service skills in a practical way. Think of examples from your past experiences where you went above and beyond for a customer, as this role heavily emphasises exceptional service.
✨Tip Number 4
Be ready to discuss your teamwork abilities. Since the role involves assisting in crew development and fostering a positive environment, having specific examples of how you've contributed to team success will be beneficial.
We think you need these skills to ace Sales Associate, Part Time - Manchester Designer Outlets, Manchester, VT
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at the Manchester Designer Outlets. Familiarise yourself with their customer service philosophy, 'Every Day Should Feel This Good', and think about how your experiences align with this.
Tailor Your CV: Customise your CV to highlight relevant skills and experiences that match the job description. Emphasise your customer service experience, teamwork abilities, and any previous retail roles to show you’re a great fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the vineyard vines brand and your enthusiasm for the role. Mention specific examples of how you've provided exceptional customer service in the past and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at vineyard vines
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on making every day feel good.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, highlight your ability to collaborate and support your colleagues. Discuss any previous experiences where you contributed to a positive team environment or helped train new team members.
✨Know the Brand Inside Out
Familiarise yourself with the vineyard vines brand and its values before the interview. Be prepared to discuss what you love about the brand and how you can contribute to its mission of creating a welcoming atmosphere for customers.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific customer scenarios or challenges in the store. Practising your responses will help you convey your problem-solving skills and adaptability, which are crucial for this role.
