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- Tasks: Assist management in driving sales and providing exceptional customer service.
- Company: Join a vibrant team at vineyard vines, where every day feels good.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth.
- Why this job: Be part of a culture that values creativity, teamwork, and making customers happy.
- Qualifications: Strong communication skills and a passion for customer service are key.
- Other info: Ideal for high school and college students looking for part-time work.
Job Category: Retail/Outlet - Non-Management
Requisition Number: SALES03021
Posted: May 3, 2022
Part-Time Locations: Birmingham, AL 35243, USA
Description:
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)
Overview: Responsible for assisting the management team in driving sales through exceptional customer service. Ensures the customer experience supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities:
- Generate Sales: Responsible for meeting their goals/measures. Develops and maintains relationships with top customers. Supports in-store event sourcing and execution.
- Customer Experience: Ensures the store reflects Shep & Ian’s vision to our customers through “Hosting the Party”. Leads the store in email capture and educating new associates on best practices. Ensures the customer wish list is always current with customers being notified when product arrives.
- Crew Development: Assists with training new associates. Helps foster a welcoming, fun, encouraging and energetic crew and customer environment. Helps in recruiting and referring top talent for the store’s teams. Supports store and team-building activities with the management team.
- Operations: Maintains efficient merchandise controls. Maintains loss prevention awareness at all times. Helps maintain a clean and tidy store environment.
- Merchandising: Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives. Contributes to weekly product feedback.
Requirements:
- Strong interpersonal communication and customer service skills.
- Team focused, confident, and professional.
- Creative, adaptable, entrepreneurial and driven by integrity.
- Strong verbal and written skills.
- Ability to perform effective selling techniques to achieve sale and repeat business.
- Ability to work a flexible schedule including holidays, overnights, weekends.
- A passion for making people happy.
- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities.
- Accuracy and attention to detail.
- Ability to effectively receive and communicate feedback.
- Positive outlook.
- Excited to get to know our product inside and out in order to offer style advice and help customers.
- Outgoing, friendly & personable with a positive attitude.
- Customer Service-oriented experience preferred but not necessary.
- Passion for the vineyard vines brand.
As an employee at a vineyard vines retail location, all team members must have the ability to:
- Stand and/or move around for extended periods of time.
- Reach, carry, bend, and climb ladders occasionally.
- Lift up to 40 pounds, unless an accommodation is requested.
Contact Detail:
vineyard vines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Part Time - Birmingham, AL
✨Tip Number 1
Familiarise yourself with the vineyard vines brand and its values. Understanding their mission, especially the idea that 'Every Day Should Feel This Good', will help you connect with the team and demonstrate your passion during any interactions.
✨Tip Number 2
Prepare to showcase your customer service skills in a practical way. Think of examples from your past experiences where you went above and beyond for a customer, as this will resonate well with the management team looking for someone who prioritises customer experience.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what the management team values most, which can give you an edge in your discussions.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work various shifts, including weekends and holidays. Highlighting your adaptability will show that you're committed to supporting the team and meeting the store's needs.
We think you need these skills to ace Sales Associate, Part Time - Birmingham, AL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Use keywords from the job description, such as 'customer experience', 'sales', and 'team-focused' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the vineyard vines brand and your enthusiasm for the role. Mention specific examples of how you've provided exceptional customer service or contributed to team success in previous positions.
Showcase Your Skills: In your application, emphasise your strong interpersonal communication skills and ability to work in a team. Provide examples of how you've adapted to challenges in a retail environment and how you can contribute to a positive store atmosphere.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Sales Associate role.
How to prepare for a job interview at vineyard vines
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on making every day feel good.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, highlight your ability to collaborate and support your colleagues. Discuss any previous experiences where you contributed to a positive team environment or helped train new team members.
✨Know the Brand Inside Out
Familiarise yourself with the vineyard vines brand and its values before the interview. Be prepared to discuss what you love about the brand and how you can contribute to its vision of 'Hosting the Party' in-store.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific customer scenarios or challenges in the store. Practising your responses will help you convey your problem-solving skills and customer-centric approach effectively.
