At a Glance
- Tasks: Coordinate vehicle services and manage customer relationships in a premium automotive setting.
- Company: Join a leading premium automotive service provider with a supportive culture.
- Benefits: Comprehensive training, competitive pay, and opportunities for career growth.
- Why this job: Be the go-to person for customers and make their automotive experience exceptional.
- Qualifications: Strong customer service skills and experience in a similar role preferred.
The predicted salary is between 28800 - 43200 £ per year.
A premium automotive service provider is seeking a Service Advisor to coordinate customer vehicle services. This role demands strong customer service skills and the ability to communicate effectively with both customers and technicians. You will manage service bookings, prepare quotes, and build lasting customer relationships.
The ideal candidate has experience in a similar role, preferably within a premium automotive brand, and excels in a fast-paced environment. You will enjoy comprehensive training and a supportive culture.
Premium Automotive Service Advisor employer: Vines Group
Contact Detail:
Vines Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Automotive Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work with premium brands. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick and engaging introduction ready. Highlight your customer service skills and experience in the automotive sector to make a lasting impression.
✨Tip Number 3
Show off your knowledge! Stay updated on the latest trends in the automotive world, especially regarding premium brands. This will not only help you in interviews but also show your passion for the industry.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Premium Automotive Service Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially in a fast-paced environment like ours.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Premium Automotive Service Advisor role. We love seeing candidates who take this extra step!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to communicate your key points effectively, so we can see your potential right away.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vines Group
✨Know Your Automotive Stuff
Brush up on your knowledge of premium automotive brands and services. Be ready to discuss specific vehicles, common issues, and how you would handle customer queries. This shows you're not just a people person but also know your way around cars.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Think about situations where you resolved conflicts or turned a negative experience into a positive one. This will highlight your ability to build lasting relationships.
✨Practice Effective Communication
Since this role involves liaising between customers and technicians, practice explaining technical information in simple terms. You might even want to role-play with a friend to ensure you can communicate clearly and confidently during the interview.
✨Demonstrate Your Ability to Thrive in a Fast-Paced Environment
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Share specific examples of how you've handled busy periods in previous roles, as this will show that you can keep your cool under pressure.