BMW & MINI Parts Advisor

Apply for the BMW & Mini Parts Advisor role at Vines Group in Guildford, Surrey.

Application Deadline: 14 January 2026

Department: Parts

Location: Guildford, Surrey

Compensation: £32,000 – £34,000 / year

Description

Do you have a keen eye for detail and a customer focused mindset? We have a great opportunity to join the experienced and collaborative Parts Team as a Parts Advisor looking after our BMW & MINI Products.

What’s in it for you?

• No weekend work: 45 hours Monday – Friday 0800‑1800
• Competitive salary: £32,000 – £34,000 depending on experience
• Full training provided and clear progression opportunities
• A supportive environment where your contribution truly matters.
• Work for a premium brand

What you will be doing:

• Handle parts orders from start to finish – receive requests, interpret requirements, and advise on additional needs or pricing.
• Pick, pack and dispatch orders accurately and promptly – ensuring customers and technicians are kept fully informed.
• Maintain stock control systems – record movements accurately and store parts securely in line with manufacturer guidelines.
• Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives.
• Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times.
• Keep displays and work areas to the highest standard and contribute to a safe, organised environment.

What we’re looking for:

• Previous experience as a Parts Advisor or in automotive aftersales is an advantage, but full training will be provided.
• Strong attention to detail and organisational skills.
• Excellent communication and customer service abilities.
• Proactive, motivated, and able to work under your own initiative.
• Comfortable using IT systems (training on our in‑house systems will be provided).

Why join us?

Our employees are dedicated to what they do, and we strive to give back. Vines is always striving to be a step ahead in the automotive industry, so we offer a range of benefits you would expect.

Core benefits include:

• Monday‑Friday working hours for our Aftersales teams.
• 24 days’ annual leave (increasing to 29 with service) + your birthday off.
• Pension Scheme & Life Assurance.
• Cycle2Work programme.
• Holiday Buy & Sell Scheme.
• Tech & Travel Purchase Scheme.
• Enhanced Parental Leave.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Motor Vehicle Manufacturing