Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our showroom, ensuring customers feel valued and informed.
- Company: Join The Vindis Group, a passionate team dedicated to customer excellence and employee growth.
- Benefits: Enjoy perks like an Employee Car Scheme, paid birthday leave, and enhanced sick pay.
- Why this job: This role offers a chance to develop relationships and skills in a supportive environment.
- Qualifications: Customer-facing experience is essential; previous relevant experience is a plus.
- Other info: Opportunities for leadership development with accredited training programs available.
The predicted salary is between 24000 - 36000 £ per year.
Overview
The Vindis Group is seeking to appoint a Showroom Host (Full time/Part time) to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.
Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently whether individually, or by supporting a team environment.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UKs National Learning Centre.
What we offer
How we support our #Exceptional People:
All team members are provided with access to the following:
- Drive Our Brand Enjoy or Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
- Family First Benefit from our Enhanced Parental Statutory Leave, giving you more time to bond with your loved ones.
- Celebrate You Take your birthday off with Paid Birthday Leave – On us!
- Stay Healthy Our enhanced Sick Pay ensures youre taken care of when you need it most (based on length of Service).
- Wellbeing At Your Fingertips – Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
- Peace Of Mind Enjoy a life Assurance policy at no cost, brining peace to you and your loved ones.
- Exclusive Discounts Take advantage of employee discounts on parts, vehicle MOTs/Servicing, and vehicle purchases. Drive with confidence and savings!
Key Role Responsibilities
As a Showroom Host, you will be an integral member of the Sales and Aftersales Team. Your key responsibilities will include:
- Championing and maintaining a culture of customer excellence; ensuring that the expectations and requirements of all customers are delivered upon.
- Managing customer facilities and be able to confidently offer available resources, tailored to the customer needs.
- Taking an interest in brand awareness and changes affecting the market place and industry.
- Preparing for scheduled customer appointments appropriately liaising with the relevant departments.
- Handing the customer over to the appropriate person in a polite, personalised and professional manner passing on any relevant information to aid the smooth transition from one to another.
- Taking an active interest in the sales and aftersales departments and develop professional relationships to ensure up to date and relevant knowledge and processes are referred to with customers and a one business approach is maintained.
Prerequisites
- Previous relevant experience would be an advantage
- Customer facing experience required
This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.
We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
#J-18808-Ljbffr
Weekend Showroom Host - Peterborough Audi employer: Vindis Group
Contact Detail:
Vindis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Showroom Host - Peterborough Audi
✨Tip Number 1
Familiarise yourself with the Audi brand and its values. Understanding their customer service ethos and how they engage with clients will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Peterborough Audi or the Vindis Group. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences in detail. Think of specific examples where you demonstrated excellent customer service, as this role heavily relies on those skills.
✨Tip Number 4
Show enthusiasm for the automotive industry and stay updated on market trends. Being knowledgeable about recent developments can impress interviewers and show your commitment to the role.
We think you need these skills to ace Weekend Showroom Host - Peterborough Audi
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Weekend Showroom Host position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Service Experience: Since customer-facing experience is essential, make sure to emphasise any relevant roles you've had in customer service. Use specific examples to demonstrate how you've excelled in providing excellent customer experiences.
Show Enthusiasm for the Brand: Express your interest in Audi and the automotive industry in your application. Mention any knowledge you have about the brand and how you can contribute to its reputation for customer excellence.
Personalise Your Application: Address your application to the hiring manager if possible, and include a personalised cover letter that reflects your understanding of the company culture and how you embody their values, such as customer obsession and teamwork.
How to prepare for a job interview at Vindis Group
✨Show Your Customer Service Skills
Since the role focuses heavily on customer excellence, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight your ability to understand and meet customer needs.
✨Research the Brand
Familiarise yourself with Audi's brand values and recent developments in the automotive industry. This knowledge will demonstrate your genuine interest in the company and help you engage in meaningful conversations during the interview.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face as a Showroom Host, such as handling difficult customers or managing multiple appointments. Prepare responses that showcase your problem-solving skills and ability to maintain professionalism under pressure.
✨Emphasise Team Collaboration
The job requires working closely with various departments. Be ready to discuss your experience in collaborating with others and how you can contribute to a 'one business' approach, ensuring seamless transitions for customers.