At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales success.
- Company: Join the Vindis Group, a dynamic and innovative automotive company.
- Benefits: Enjoy an Employee Car Scheme, life assurance, and 24/7 wellbeing support.
- Other info: Access accredited leadership programmes and a supportive work environment.
- Why this job: Be part of a high-performance culture with opportunities for personal and professional growth.
- Qualifications: Experience in retail and the motor industry, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
A Little Bit About Us: The Vindis Group is seeking to appoint a Retail Sales Manager to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success. Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently – whether individually, or by supporting a team environment.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK’s National Learning Centre.
How we support our Exceptional People: All team members are provided with access to the following:
- An Employee Car Scheme, following a qualifying period.
- A Life Assurance policy, at no cost to yourself.
- 24/7 access to our Employee Assistance Programme.
- Birthday leave.
Key Role Responsibilities: As a Retail Sales Manager, you will be an integral member of the Management Team. Your key responsibilities will include:
- Being a champion of every customer interaction; ensuring that every sales enquiry is dealt with appropriately by your team, and in a manner that focuses on the Vindis Sales Experience.
- Effectively managing the resources at your disposal to achieve the required business objectives.
- Using all data available to make swift, decisive and effective decisions to guide the team appropriately and deliver the most appropriate outcome within your business area.
- Maintaining a consultative and supporting working environment for employees within your business area.
Prerequisites:
- Previous relevant experience required.
- Previous motor industry experience required.
- Good communication skills.
- Customer facing experience required.
- Good attention to detail.
- Full UK driving licence required.
This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation. We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
Retail Sales Manager - Three10Automotive employer: Vindis Group
The Vindis Group is an exceptional employer that prioritises employee growth and wellbeing, offering accredited Leadership Development Programmes and a comprehensive Internal Training Prospectus. With a strong focus on customer service excellence and a supportive work culture, team members enjoy benefits such as an Employee Car Scheme, Life Assurance, and 24/7 access to an Employee Assistance Programme. Join us in a dynamic environment where your contributions are valued and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Manager - Three10Automotive
✨Tip Number 1
Network like a pro! Reach out to current employees at Vindis Group on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Retail Sales Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service excellence and team management. We recommend using the STAR method to structure your answers, showcasing your past experiences effectively.
✨Tip Number 3
Show your passion for the automotive industry! During your conversations or interviews, share your enthusiasm for cars and how you can contribute to the Vindis Group's commitment to customer obsession.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Vindis Group family.
We think you need these skills to ace Retail Sales Manager - Three10Automotive
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive industry shine through. We want to see how much you care about customer service and the brand, so share your experiences that highlight this passion!
Tailor Your CV:Make sure your CV is tailored to the Retail Sales Manager role. Highlight relevant experience in the motor industry and any leadership roles you've had. We love seeing how your skills align with our values and expectations!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you're a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Vindis Group!
How to prepare for a job interview at Vindis Group
✨Know the Company Inside Out
Before your interview, take some time to research the Vindis Group and its values. Understand their commitment to customer service excellence and how they support their employees. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Obsession
Since customer obsession is at the heart of the Vindis Group, prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you can foster this culture within your team as a Retail Sales Manager.
✨Showcase Your Leadership Skills
As a Retail Sales Manager, you'll be part of the Management Team. Highlight your previous leadership experiences and how you've successfully managed teams. Discuss how you maintain a supportive environment and motivate your team to achieve business objectives.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, leadership development programmes, and how they measure success. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
