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- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join the Vindis Group, a passionate and evolving company with a rich heritage.
- Benefits: Enjoy perks like an Employee Car Scheme, Life Assurance, and 24/7 support for wellbeing.
- Why this job: Be part of a high-performance culture that values personal growth and teamwork.
- Qualifications: Previous experience in retail and the motor industry is essential; strong communication skills required.
- Other info: Access accredited leadership development programmes to enhance your career.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
A Little Bit About Us:
The Vindis Group is seeking to appoint a Retail Sales Manager to join its team.
As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company\’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.
Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently – whether individually, or by supporting a team environment.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK\’s National Learning Centre.
How we support our #Exceptional People:
All team members are provided with access to the following:
- An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
- A Life Assurance policy, at no cost to yourself.
- 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.
- Birthday Leave
Key Role Responsibilities:
As a Retail Sales Manager, you will be an integral member of the Management Team. Your key responsibilities will include:
- Being a champion of every customer interaction; ensuring that every sales enquiry is dealt with appropriately by your team, and in a manner that focusses on the Vindis Sales Experience.
- Effectively managing the resources at your disposal to achieve the required business objectives.
- all data available, to make swift, decisive and effective decisions to guide the team appropriately and deliver the most appropriate outcome within your business area.
- Maintaining a consultative and supporting working environment for employees within your business area.
Prerequisites:
- Previous relevant experience required
- Previous motor industry experience required
- Good communication skills
- Customer facing experience required
- Good attention to detail
- Full UK driving licence required
This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.
We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
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Retail Sales Manager employer: Vindis Group
Contact Detail:
Vindis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Manager
✨Tip Number 1
Familiarise yourself with the Vindis Group's values and customer service ethos. Understanding their commitment to customer obsession will help you demonstrate how your experience aligns with their expectations during any discussions.
✨Tip Number 2
Prepare examples from your previous roles that showcase your ability to manage a team effectively and enhance customer interactions. Highlighting specific instances where you've improved sales or customer satisfaction can set you apart.
✨Tip Number 3
Network with current or former employees of the Vindis Group, if possible. They can provide insights into the company culture and what it takes to succeed as a Retail Sales Manager, which can be invaluable during your application process.
✨Tip Number 4
Stay updated on industry trends and developments within the motor industry. Being knowledgeable about the latest innovations and customer preferences can help you engage in meaningful conversations during interviews.
We think you need these skills to ace Retail Sales Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the Vindis Group's values and culture. Highlight your alignment with their commitment to customer service excellence and high performance in your application.
Tailor Your CV: Ensure your CV reflects relevant experience, particularly in retail sales and the motor industry. Emphasise your achievements in customer service and team management to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the importance of customer interactions. Use specific examples from your past experiences to illustrate your skills.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Retail Sales Manager role.
How to prepare for a job interview at Vindis Group
✨Showcase Your Customer Obsession
Since customer obsession is at the core of the Vindis Group's ethos, be prepared to share specific examples of how you've excelled in customer service roles. Highlight instances where you went above and beyond to meet customer needs.
✨Demonstrate Leadership Skills
As a Retail Sales Manager, you'll be part of the Management Team. Discuss your previous leadership experiences, focusing on how you've motivated teams and managed resources effectively to achieve business objectives.
✨Prepare for Situational Questions
Expect situational questions that assess your decision-making skills. Think about scenarios where you had to make quick decisions based on data or team dynamics, and be ready to explain your thought process.
✨Emphasise Your Industry Knowledge
With a requirement for previous motor industry experience, ensure you can discuss current trends and challenges in the sector. This will demonstrate your passion for the industry and your readiness to contribute to the company's success.
