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- Tasks: Join our Sales Team and deliver exceptional customer experiences daily.
- Company: The Vindis Group is a passionate, evolving company with a rich heritage.
- Benefits: Enjoy perks like an Employee Car Scheme, Life Assurance, and 24/7 support.
- Why this job: Be part of a high-performance culture that values personal and professional growth.
- Qualifications: Previous motor industry experience and good communication skills are preferred.
- Other info: Access accredited Leadership Development Programmes to boost your career.
The predicted salary is between 28800 - 43200 £ per year.
A Little Bit About Us:
The Vindis Group is seeking to appoint a Retail Sales Executive to join its team.
As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company\’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.
Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently – whether individually, or by supporting a team environment.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK\’s National Learning Centre.
How we support our #Exceptional People:
- An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
- A Life Assurance policy, at no cost to yourself.
- 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.
- Birthday Leave
Key Role Responsibilities:
As a Retail Sales Executive, you will be an integral member of the Sales Team. Your key responsibilities will include:
- Executing all elements of the Sales Experience, in accordance with the expected methods/standards.
- Maintaining all records in a complete and accurate manner.
- Effectively utilising the tools and resources available to you to become a specialist in your area.
- Being integral in championing and maintaining a culture of customer service excellence; ensuring that the expectations and requirements of customers are delivered upon and demonstrate alignment with, and engagement in, a robust customer communication strategy.
- Maximising upon every available opportunity to improve the successes of your immediate team and the wider business by ensuring that customers are aware of any relevant and/or necessary additional products and services.
Prerequisites:
= Previous motor industry experience preferable
= Good communication skills
= Customer facing experience required
= Good attention to detail
= Full UK driving licence required
This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.
We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
Retail Sales Executive employer: Vindis Group
Contact Detail:
Vindis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Executive
✨Tip Number 1
Familiarise yourself with the Vindis Group's values and customer service ethos. Understanding their commitment to customer obsession will help you demonstrate how you can contribute to their culture during interviews.
✨Tip Number 2
Prepare examples from your previous experience that showcase your ability to deliver exceptional customer service. Be ready to discuss specific situations where you went above and beyond for a customer.
✨Tip Number 3
Research the latest trends in the motor industry, especially those related to sales and customer engagement. Showing that you're knowledgeable about the industry will set you apart as a candidate who is genuinely interested in the role.
✨Tip Number 4
Network with current or former employees of the Vindis Group on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Retail Sales Executive.
We think you need these skills to ace Retail Sales Executive
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the Vindis Group's values and culture. Highlight your alignment with their commitment to customer service excellence and high performance in your application.
Tailor Your CV: Ensure your CV reflects relevant experience, particularly in customer-facing roles and the motor industry. Emphasise your communication skills and attention to detail, as these are key prerequisites for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of customer service. Use specific examples from your past experiences to demonstrate how you embody the qualities they seek in a Retail Sales Executive.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete to make a strong impression.
How to prepare for a job interview at Vindis Group
✨Show Your Passion for Customer Service
Since customer obsession is at the core of the Vindis Group's ethos, make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to meet a customer's needs.
✨Demonstrate Your Knowledge of the Motor Industry
Having previous motor industry experience is preferable, so brush up on your knowledge about the industry and the company's products. Be prepared to discuss how this knowledge can help you excel in the Retail Sales Executive role.
✨Highlight Your Teamwork Skills
The role requires supporting a team environment, so be ready to talk about your experiences working in teams. Discuss how you contributed to team success and how you can help maintain a culture of customer service excellence within the team.
✨Prepare Questions About Career Development
The Vindis Group offers various leadership development programmes, so show your interest in personal growth by preparing thoughtful questions about these opportunities. This demonstrates your commitment to becoming the best version of yourself within the company.
