At a Glance
- Tasks: Lead a dynamic sales team and ensure exceptional customer experiences.
- Company: Join the Vindis Group, a passionate and innovative automotive company.
- Benefits: Enjoy employee discounts, enhanced parental leave, and paid birthday leave.
- Other info: Access to Volkswagen's National Learning Centre for professional development.
- Why this job: Be part of a high-performance culture with opportunities for personal growth.
- Qualifications: Experience in sales management and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
A Little Bit About Us: The Vindis Group is seeking to appoint a Retail Sales Manager to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company’s heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success. Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently – whether individually, or by supporting a team environment. In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer access to the Volkswagen Group UK’s National Learning Centre.
How we support our #Exceptional People: All team members are provided with access to the following:
- Drive Our Brand – Enjoy our Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
- Family First – Benefit from our Enhanced Parental Statutory Leave, giving you more time to bond with your loved ones.
- Celebrate You – Take your birthday off with Paid Birthday Leave - On us!
- Stay Healthy – Our enhanced Sick Pay ensures you’re taken care of when you need it most (based on length of Service).
- Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
- Peace Of Mind – Enjoy a life Assurance policy at no cost, bringing peace to you and your loved ones.
- Exclusive Discounts – Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases.
Key Role Responsibilities: As a Retail Sales Manager, you will be an integral member of the Sales Team. Your key responsibilities will include:
- Being a champion of every customer interaction; ensuring that every sales enquiry is dealt with appropriately by your team, and in a manner that focuses on the Vindis Sales Experience.
- Effectively managing the resources at your disposal to achieve the required business objectives, including: sales volumes, profitability, employee satisfaction, customer satisfaction, loyalty levels and others, and to reconsider and redirect strategy in light of any of these objectives not being achieved.
- Analysing the vast array of data available, to make swift, decisive and effective decisions to change the direction of, or an operation within, your department, for the benefit of delivering an outstanding result.
- Ensuring that all employees have clear objectives that are intrinsically linked to those of the wider department and business.
- Maintaining a consultative and supporting working environment for employees within your business area.
- Championing the effective and accurate usage, and compliance with, all systems and processes.
Prerequisites: Previous relevant experience required in sales management in the motor trade industry. Good communication skills. Customer facing experience required. Good attention to detail. Full UK driving licence required.
This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation. We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
Retail Sales Manager - Peterborough Audi employer: Vindis Group
The Vindis Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture and numerous benefits such as an Employee Car Scheme, enhanced parental leave, and paid birthday leave. Located in Peterborough, this long-established organisation fosters a High Performance Culture, providing access to the Volkswagen Group UK's National Learning Centre for continuous professional development, ensuring that team members can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Manager - Peterborough Audi
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Vindis Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show how your experience aligns with their customer obsession ethos. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your sales pitch! As a Retail Sales Manager, you’ll need to demonstrate your ability to engage customers. Role-play common scenarios with a friend to sharpen your skills and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Vindis Group family.
We think you need these skills to ace Retail Sales Manager - Peterborough Audi
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and the automotive industry. Share your experiences that highlight your passion for sales and helping customers.
Tailor Your CV:Make sure your CV is tailored to the Retail Sales Manager position. Highlight relevant experience in sales management and customer-facing roles. We love seeing how your skills align with our values and the key responsibilities outlined in the job description.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and achievements.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Vindis Group!
How to prepare for a job interview at Vindis Group
✨Know the Company Inside Out
Before your interview, take some time to research the Vindis Group. Understand their values, mission, and what makes them unique in the motor trade industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Demonstrate Customer Obsession
Since customer service excellence is at the heart of the Vindis ethos, prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you can instil this same passion in your team as a Retail Sales Manager.
✨Showcase Your Leadership Skills
As a Retail Sales Manager, you'll need to lead and motivate your team. Think of specific instances where you've successfully managed a team or improved employee satisfaction. Highlight your ability to create a supportive environment that aligns with the company's high-performance culture.
✨Prepare for Data-Driven Discussions
The role involves analysing data to make informed decisions. Brush up on your analytical skills and be prepared to discuss how you've used data in previous roles to drive sales or improve processes. This will demonstrate your capability to adapt strategies based on performance metrics.
