This is an extremely rare and exciting opportunity to join Peterborough Audi as a process driven and detail-orientated Parts Supervisor, within an innovative and well-established organisation.
About Us:
As part of a team of approximately 700 colleagues at the Vindis Group, you will contribute to a business that places customer excellence, operational standards and employee development at the heart of its strategy. We are proud of our heritage and ambitious about our future; our continued success is built upon a High Performance Culture that values professionalism, accountability and collaboration.
How we support our #Exceptional People:
- Drive Our Brand – Enjoy our Employee Car Scheme after a qualifying period, with no deposit required. Experience the joy of driving our brand products at remarkable prices.
- Celebrate You – Take your birthday off with Paid Birthday Leave - On us!
- Family First – Benefit from our Family Friendly policies, including enhanced Maternity and Paternity packages.
- Stay Healthy – Our enhanced Sick Pay ensures you’re taken care of when you need it most (based on length of Service).
- Wellbeing At Your Fingertips - Access to our 24/7 Employee Assistance Programme, for quick and easy Online GP services, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
- Peace Of Mind – Enjoy a life Assurance policy at no cost, bringing peace to you and your loved ones.
- Exclusive Discounts – Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases; as well as access to lifestyle and retail discounts through our Salary Extras platform.
- Grow our Team - Earn a financial reward if you successfully refer a friend.
- Develop with Vindis - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
- Performance Recognition - We provide a competitive bonus scheme associated with this role.
About the Role:
As a Parts Supervisor, you will be an integral member of the Aftersales Team. Your key responsibilities will include:
- Managing the stock of the Parts department meticulously, inclusive of accuracy and obsolescence.
- Identifying opportunities to improve the efficiency and performance of the department.
- Ensuring accurate perpetual stock takes are undertaken.
- Overseeing and supervising a small team of Parts Advisors, with respect to workload and quality controls.
- Being integral in championing and maintaining a culture of customer service excellence.
- Delivering upon the aftersales process as per the training, guidance and expectations given.
- Maintaining documentation and electronic records in a complete and accurate manner, ensuring attention to detail with all administrative tasks.
- Ensuring compliance with Brand and audit standards.
- Developing effective working relationships with the wider aftersales team to ensure that the ‘flow’ of information between departments (service, parts & workshop) is timely, accurate, clear and consultative.
- Effectively utilising the tools and resources available to you to become a specialist in your area.
Essential Criteria:
- Previous experience in a senior role within a Parts department, ideally in the automotive industry.
- Excellent attention to detail, along with strong organisational skills and the ability to consistently meet deadlines.
- Proficient in using Data Management Systems.
- Demonstrable experience of managing and controlling key KPI's.
- Full UK driving licence
Desirable Criteria:
- Direct experience as a Parts Supervisor, within the automotive industry.
- Brand Accredited
We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
