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- Tasks: Join us as a Diagnostic Technician, ensuring top-notch vehicle care and workshop standards.
- Company: Be part of Vindis Group, a passionate team dedicated to customer service and employee growth.
- Benefits: Enjoy birthday leave, an employee car scheme, life assurance, and 24/7 wellbeing support.
- Why this job: This role offers career development in a high-performance culture with extensive training opportunities.
- Qualifications: You need a minimum Level 3 qualification and relevant experience; a full UK driving licence is essential.
- Other info: We value personal discipline and energy, fostering a supportive and innovative work environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Diagnostic Technician – Late Shift at Vindis Group. The Vindis Group is seeking to appoint a Diagnostic Technician to join its team.
As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success. Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently whether individually, or by supporting a team environment.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UKs National Learning Centre.
Key Role Responsibilities
- Safeguarding and protecting the customers vehicle and its contents whilst it is in your care.
- Effectively utilising the tools and resources available to you to become a specialist in your area.
- Contributing to the success of the Workshop Team by maintaining the highest standards of work at all times.
- Being integral in maintaining the onsite standards and presentation of the Centre; including your immediate working area.
- Ensuring that all work is completed safely and complies with Company, manufacturer and industry guidelines.
- Maintaining electronic records in a complete and accurate manner.
Benefits and Support
- Birthday Leave
- An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
- A Life Assurance policy, at no cost to yourself.
- 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.
Prerequisites
- Minimum Level 3 Qualified. VAG Diagnostic certificate preferable, other brand certificate recognised.
- Previous relevant experience required
- Good attention to detail
- Full UK driving licence required
This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation. We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
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Diagnostic Technician - Late Shift employer: Vindis Group
Contact Detail:
Vindis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician - Late Shift
✨Tip Number 1
Familiarise yourself with the specific tools and technologies used by Vindis Group. Research their diagnostic equipment and software to show your understanding during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This aligns with their core value of Customer Obsession.
✨Tip Number 3
Highlight any experience you have with maintaining high standards in a workshop environment. Be ready to discuss how you ensure safety and compliance in your work.
✨Tip Number 4
Show enthusiasm for continuous learning and development. Mention any relevant training or certifications you have, especially those related to VAG diagnostics, as this will resonate with their commitment to employee growth.
We think you need these skills to ace Diagnostic Technician - Late Shift
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and prerequisites. Tailor your application to highlight how your skills and experiences align with the requirements of a Diagnostic Technician.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in diagnostic roles or similar positions. Mention specific tools or technologies you are familiar with that are relevant to the role.
Showcase Customer Service Skills: Since customer obsession is core to the company's ethos, provide examples of how you have delivered excellent customer service in past roles. This could include situations where you went above and beyond to meet customer needs.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Diagnostic Technician.
How to prepare for a job interview at Vindis Group
✨Show Your Passion for Customer Service
Since customer obsession is core to the company's ethos, be prepared to discuss specific examples of how you've provided excellent customer service in the past. Highlight your understanding of the importance of customer satisfaction and how it drives business success.
✨Demonstrate Technical Expertise
As a Diagnostic Technician, it's crucial to showcase your technical skills and qualifications. Be ready to talk about your Level 3 qualification and any relevant diagnostic certificates you hold. Discuss your previous experience and how it has prepared you for this role.
✨Emphasise Teamwork and Collaboration
The role involves contributing to the success of the Workshop Team, so highlight your ability to work well in a team environment. Share examples of how you've collaborated with colleagues to achieve common goals and maintain high standards of work.
✨Prepare Questions About Career Development
The Vindis Group offers various leadership development programmes, so show your interest in career growth by preparing thoughtful questions about these opportunities. This demonstrates your ambition and commitment to becoming the best version of yourself within the company.
