TPS Warehouse Manager- Cambridge TPS

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A Little Bit About Us: The Vindis Group is seeking to appoint an Apprentice Vehicle Technician to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success. Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK's National Learning Centre.

How we support our Exceptional People: All team members are provided with access to the following:

• An Employee Car Scheme, following a qualifying period.
• A Life Assurance policy, at no cost to yourself.
• 24/7 access to our Employee Assistance Programme.
• Birthday leave.

Job Description: To run an effective and efficient warehouse through the management of the warehouse team to deliver excellent service to customers. To maintain the highest levels of stock integrity through efficient stock management, using defined TPS/VWG warehouse processes to ensure full audit traceability. To run an efficient customer delivery schedule that meets customer needs.

Key Responsibilities:

• Set and allocate performance targets for the Warehouse Operatives and Van Drivers.
• Monitor and hit personal key performance targets.
• Monitor and hit departmental key performance targets.
• Ensure the team is kept fully up to date with any TPS/VWG warehouse process changes.
• Managing the team.
• Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI's, and provide developmental or corrective support where required.
• Ensure the team is properly trained and developed.
• Provide a high level of service to customers by ensuring your team follow the correct warehouse processes and procedures.
• Help to manage inbound stock, outbound stock, stock integrity and deliveries.
• Adhere to health and safety regulations at all times (particularly Manual Handling practices).
• Maintain a clean, tidy and efficient environment for the team to work in.

Prerequisites:

• Ability in managing and motivating a team to achieve performance objectives.
• Able to use computer systems and software packages effectively (e.g. Excel, SAP).
• Experience in providing great customer service.
• Previous experience of working in a supervisory position within a warehouse that deals with high volume product lines would be advantageous.
• Experience in a management role (required).

We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.