At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales success.
- Company: Join the Vindis Group, a dynamic and inclusive organisation with a rich heritage.
- Benefits: Enjoy competitive pay, employee discounts, enhanced parental leave, and paid birthday leave.
- Other info: Access to leadership development programmes and comprehensive wellbeing services.
- Why this job: Be part of a high-performance culture that supports your personal and professional growth.
- Qualifications: Experience in retail management and a passion for customer service are essential.
The predicted salary is between 28800 - 48000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
A Little Bit About Us: The Vindis Group is seeking to appoint a Retail Sales Manager to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success. Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment.
In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK's National Learning Centre.
How we support our Exceptional People: All team members are provided with access to the following:
- Drive Our Brand - Enjoy our Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
- Family First - Benefit from our Enhanced Parental Statutory Leave, giving you more time to bond with your loved ones.
- Celebrate You - Take your birthday off with Paid Birthday Leave - On us!
- Stay Healthy - Our enhanced Sick Pay ensures you're taken care of when you need it most (based on length of Service).
- Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
- Peace Of Mind - Enjoy a life Assurance policy at no cost, bringing peace to you and your loved ones.
- Exclusive Discounts - Take advantage of employee discounts on parts, vehicle MOT's/Servicing, and vehicle purchases.
Key Role Responsibilities: As a Retail Sales Manager, you will be an integral member of the Management Team. Your key responsibilities will include:
- Being a champion of every customer interaction; ensuring that every sales enquiry is dealt with appropriately by your team, and in a manner that focuses on the Vindis Sales Experience.
- Effectively managing the resources at your disposal to achieve the required business objectives.
- Using all data available, to make swift, decisive and effective decisions to guide the team appropriately and deliver the most appropriate outcome within your business area.
- Maintaining a consultative and supporting working environment for employees within your business area.
Prerequisites:
- Previous relevant experience required
- Previous motor industry experience required
- Good communication skills
- Customer facing experience required
- Good attention to detail
- Full UK driving licence required
This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation. We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
Retail Sales Manager in Cambridge employer: Vindis Group
The Vindis Group is an exceptional employer that prioritises employee growth and well-being, offering accredited Leadership Development Programmes and a comprehensive training centre to help you excel in your career. With a strong commitment to customer service excellence and a supportive work culture, you will enjoy unique benefits such as an Employee Car Scheme, enhanced parental leave, and paid birthday leave, all while being part of a dynamic team dedicated to achieving personal and business success.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Manager in Cambridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and motor industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Retail Sales Manager role.
✨Tip Number 2
Show off your customer obsession! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the ethos of the Vindis Group.
✨Tip Number 3
Prepare for those interviews! Research the company, its values, and its culture. Think about how your experience aligns with their goals. Practise common interview questions and be ready to discuss how you can contribute to their high-performance culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Vindis Group. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Retail Sales Manager in Cambridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and the retail industry. Share your experiences that highlight your passion for helping customers and driving sales.
Tailor Your CV:Make sure your CV is tailored specifically for the Retail Sales Manager position. Highlight relevant experience in the motor industry and any leadership roles you've had. We love seeing how your background aligns with our values and the responsibilities of the role!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Vindis Group!
How to prepare for a job interview at Vindis Group
✨Know Your Customer Obsession
Make sure you understand what 'Customer Obsession' means to the Vindis Group. Prepare examples from your past experiences where you went above and beyond for a customer. This will show that you align with their core ethos.
✨Showcase Your Leadership Skills
As a Retail Sales Manager, you'll be part of the Management Team. Be ready to discuss your leadership style and how you've successfully managed teams in the past. Think of specific instances where you motivated your team to achieve sales targets.
✨Demonstrate Your Industry Knowledge
Brush up on your motor industry knowledge. Be prepared to discuss current trends, challenges, and how they impact customer service. This will demonstrate your commitment to the role and your understanding of the business landscape.
✨Prepare Questions About Their Culture
The Vindis Group values a High Performance Culture. Prepare thoughtful questions about their Leadership Development Programmes and how they support employee growth. This shows you're genuinely interested in being part of their team and contributing to their success.
