This is a rare and exciting opportunity to join the Vindis Group as an experienced Head of Business with an extensive After Sales background , within an innovative and well-established organisation.
About Us:
As part of a team of approximately 700 colleagues at the Vindis Group, you will contribute to a business that places customer excellence, operational standards and employee development at the heart of its strategy. We are proud of our heritage and ambitious about our future; our continued success is built upon a High Performance Culture that values professionalism, accountability and collaboration.
How we support our #Exceptional People:
Celebrate You – Take your birthday off with Paid Birthday Leave - On us!
- Drive Our Brand – Enjoy our Employee Car Scheme after a qualifying period, with no deposit required. Experience the joy of driving our brand products at remarkable prices.
- Family First – Benefit from our Family Friendly policies, including enhanced Maternity and Paternity packages.
- Stay Healthy – Our enhanced Sick Pay ensures you’re taken care of when you need it most (based on length of Service).
- Wellbeing At Your Fingertips - Access to our 24/7 Employee Assistance Programme, for quick and easy Online GP services, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
- Peace Of Mind – Enjoy a life Assurance policy at no cost, bringing peace to you and your loved ones.
- Exclusive Discounts – Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases; as well as access to lifestyle and retail discounts through our Salary Extras platform.
- Grow our Team - Earn a financial reward if you successfully refer a friend.
- Develop with Vindis - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
- Performance Recognition - We provide a competitive bonus scheme associated with this role.
- Work-Life Balance - Industry-leading working pattern including a 5-day working week.
About the Role:
As a Head of Business, you will be an integral member of the Management Team. Your key responsibilities will include:
Key Responsibilities
Strategic & Commercial Leadership
- Deliver the overall business plan, ensuring both sites achieve agreed financial, operational, and customer performance targets.
- Identify and execute opportunities to increase revenue, profitability, customer retention, and market share.
- Drive sustainable growth across labour sales, parts turnover, service plans, retail maintenance, MOT activity, and value-added aftersales products.
- Develop annual budgets, forecasts, and operational strategies to maximise performance and return on investment.
- Maintain a strong focus on cost control whilst protecting customer experience and operational standards.
Operational Management
- Provide leadership and direction across both the main service centre and Authorised Repairer operation.
- Ensure workshop utilisation, technician productivity, efficiency, and labour sales are maximised.
- Drive best practice in service, parts, workshop, and customer-facing operations.
- Monitor and improve key operational metrics, implementing action plans where performance falls below target.
- Ensure effective capacity planning, resource allocation, and succession planning across both sites.
Essential Criteria:
- Previous experience in a Head of Business role (or equivalent) within the automotive industry; extensive experience in aftersales is preferrable.
- Excellent communication skills and the ability to effectively build relationships
- Demonstrable success in achieving team and departmental targets
- Strong organisational skills with the ability to efficiently meet deadlines, whilst maintaining attention to detail
- Full UK driving licence
Desirable Criteria:
- Previous experience working within a franchised automotive dealership or with a Volkswagen Audi Group Brand
We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.
Head of Business in Cambridge employer: Vindis Group
Joining Northampton Audi as a Trainee Sales Executive offers an exceptional opportunity to grow within a supportive and innovative environment. With a strong focus on employee development, you will benefit from extensive training resources, a generous employee car scheme, and family-friendly policies that prioritise work-life balance. Our commitment to a high-performance culture ensures that you will thrive in a collaborative atmosphere while enjoying unique perks like paid birthday leave and comprehensive wellbeing services.
