At a Glance
- Tasks: Lead a dynamic sales team and drive customer excellence in a thriving automotive environment.
- Company: Join Northampton Audi, part of the innovative Vindis Group with a strong team culture.
- Benefits: Enjoy employee discounts, paid birthday leave, and a fantastic car scheme after qualifying.
- Other info: Access extensive training resources and enjoy uncapped earnings through our bonus scheme.
- Why this job: Be a key player in a high-performance culture that values growth and collaboration.
- Qualifications: Experience in automotive sales and strong leadership skills are essential.
The predicted salary is between 29700 - 36300 £ per year.
This is anexciting opportunity to join Northampton Audi as an experienced Retail Sales Manager, within an innovative and well-established organisation.
About Us
As part ofa team of approximately 700 colleagues at the Vindis Group, you will contributeto a business that places customer excellence, operational standards andemployee development at the heart of its strategy.
We are proud of our heritageand ambitious about our future; our continued success is built upon a High Performance Culture that values professionalism, accountability andcollaboration.
How we support our #Exceptional People
- Drive Our Brand –Enjoy our Employee Car Scheme after a qualifying period, with no depositrequired. Experience the joy of driving our brand products at remarkableprices.
- Work-Life Balance - Industry-leading working pattern including a 5-day working week.
- Celebrate You –Take your birthday off with Paid Birthday Leave - On us!
- Family First –Benefit from our Family Friendly policies, including enhanced Maternityand Paternity packages.
- Stay Healthy –Our enhanced Sick Pay ensures you’re taken care of when you need it most(based on length of Service).
- Wellbeing At Your Fingertips - Access to our 24/7 Employee Assistance Programme, for quick and easy Online GP services, exclusive retaildiscounts, legal and financial support, and comprehensive 360 wellbeingservices.
- Peace Of Mind –Enjoy a life Assurance policy at no cost, bringing peace to you and yourloved ones.
- Exclusive Discounts –Take advantage of employee discounts on parts, vehicle MOT’s/Servicing, and vehicle purchases. Drive with confidence and savings!
- Growour Team -Earn a financial reward if you successfully refer a friend.
- Developwith Vindis - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
- Performance Recognition - We provide a competitive bonus scheme, including uncappedearnings.
About the Role
As a Retail Sales Manager focusing on transactions, you will be an integral member of the Sales Team. Your keyresponsibilities will include:
- Managing andsupporting a team of Sales Executives to consistently achieve theirindividual targets, whilst maintaining full compliance with the salesprocess.
- Effectivelyutilising the tools and resources available to you to become a specialistin your area, including up-to-date product knowledge.
- Being integral inchampioning and maintaininga culture of customer service excellence.
- Positively impactand contribute to the performance of the sales department, throughidentifying opportunities to increase profitability.
- Maximising uponevery available opportunity to improve the successes of your immediateteam and the wider business by ensuring that customers are aware of anyrelevant and/or necessary additional products and services.
- Utilising enquirymanagement systems to ensure that the expectations and requirements ofcustomers are consistently delivered upon by the Sales Executives.
- Being an advocate ofthe Audi brand and championing the products to generate interest andensure sustained customer commitment.
- Excellentcommunication skills and the ability to effectively build relationships
- Demonstrable successin achieving team and departmental targets
- Strongorganisational skills with the ability to efficiently meet deadlines, whilst maintaining attention to detail
- Full UK drivinglicence
- Previous experienceworking within a franchised automotive dealership or with a VAG Brand
- #J-18808-Ljbffr
Retail Sales Manager in Northampton employer: Vindis Group Ltd.
The Vindis Group is an exceptional employer that prioritises employee wellbeing and family values, making it a fantastic place for Service Technicians to thrive. With benefits like an Employee Car Scheme, enhanced parental leave, and paid birthday leave, employees enjoy a supportive work culture that fosters personal and professional growth. Located in a dynamic environment, the company offers unique advantages such as access to comprehensive wellbeing services and exclusive discounts, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Manager in Northampton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Vindis Group Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Vindis Group Ltd.!
We think you need these skills to ace Retail Sales Manager in Northampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Vindis Group Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Vindis Group Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Vindis Group Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Vindis Group Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
