VINCI UK is seeking an IT Service Manager to drive end-to-end service performance across a portfolio of IT services. You will lead the Service Desk function, govern incident management, change enablement and service level management, and drive continual improvement with automation and AI to enhance customer experience.
You will partner with business leaders and key stakeholders, deliver dashboards and reports, and ensure security, continuity and resilience across services.
#J-18808-Ljbffr
Senior IT Service Manager – Desk, ITIL & Automation in Coventry employer: Vinci
Actemium Automation Hampshire is an excellent employer, offering a dynamic work environment where you can lead innovative automation projects in the UK water sector. With a strong focus on employee growth, competitive benefits including a matched pension scheme and health plans, and a culture that prioritises safety, quality, and inclusion, you'll find meaningful opportunities to advance your career while collaborating with a supportive team of experts.
